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Topic:"Complaint Resolution" in M13093

Matter: NSPI DRO Appeal - Billing Issues - Jillian Coxhead
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C-6NSP Response to Appeal 1 passage
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REDACTED Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M13093 – DRO Appeal – Jillian Coxhead Dear Ms. Wallace: In the Nova Scotia Energy Board's (Board, NSEB) lett...

AI summary Ms. Jillian Coxhead is appealing a decision by the Dispute Resolution Officer (DRO) regarding a payment arrangement with Nova Scotia Power Inc. (NS Power). The DRO decision, dated September 11, 2026, is being appealed, and NS Power is directed to file a response by October 1, 2026. Ms. Coxhead disputes the proposed increase in her monthly payment from $550 to $811 under the Equal Billing Plan.

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