Topic/Matter Intersection

Topic:"Complaint Resolution" in M12557

Matter: HRWC Complaint Water Damage - Muhammad Iqbal11/12/2025
3 passages 1 document

Complaint Resolution across all matters →

99947Request to Appeal Redacted 3 passages
Section 1 p. p. 2
From: Board, NSUARB To: Wallace, Lisa Cc: Nakhatovych, Maryna Subject: FW: Complaint # 325 Date: November 10, 2025 8:37:59 AM From: Muhammad J. Iqbal Sent: November 9, 2025 4:49 PM To: Murray Doehler ; Board, NSUARB ; Halifax Water Complai...

AI summary The complainant is expressing serious concerns about the deteriorating condition of their driveway and front yard following Halifax Water's repair work, and is requesting the Nova Scotia Utility and Review Board to review the matter and determine whether Halifax Water's refusal to investigate is appropriate.

Section 2 p. p. 2
gate is appropriate, given the extent of the damage and the lack of resolution. Despite multiple complaints and documented calls, no corrective action has been taken, and the situation has worsened. The work completed by Halifax Water has...

AI summary The complainant reports significant damage caused by Halifax Water's work on their property, including driveway cracking, structural issues, and front yard contamination. Despite multiple complaints and documented calls, no corrective action has been taken. The complainant is requesting an immediate site inspection and remediation plan, and threatens legal action if unresolved.

Section 3 p. p. 2
the urgency it demands. I am prepared to cooperate fully to resolve this issue amicably, but I will not allow further damage to my property to go unaddressed. Sincerely, From: Murray Doehler Sent: Thursday, May 22, 2025 4:41 PM To: Cc: Hal...

AI summary The complainant is dissatisfied with the quality of sewer repair work and has raised the issue. However, the Dispute Resolution Officer states that the matter is not within their jurisdiction as it is not defined in the Regulations for Halifax Water. The complainant is informed of the option to appeal the decision to the Nova Scotia Regulatory and Appeals Board.

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