Topic:"Complaint Resolution" in M12773

DRO Final Written Decision re Celine Franz consumption dispute (Account No. 23669344) Von: [email protected] An: CC: [email protected] Datum: 26.03.2026 16:52:53

AI summary A final written decision addresses a consumption dispute involving Celine Franz (Account No. 23669344). The email exchange between [email protected] and [email protected] suggests a regulatory proceeding related to consumption charges, though specific arguments or outcomes are not detailed in the provided text.

N.S.Power Please provide me with N.S.Power's position in the matter as well as copies of relevant account statements, meter reading information, and relevant computerized notes or notices. Don Farmer, P.Eng. Dispute Resolution Officer From...

AI summary An email from Lucian Franz requests Nova Scotia Power (NSP) to provide their position in a billing dispute (Account No. 23669344), along with supporting documents like account statements and meter readings. The email is addressed to NSP's Dispute Resolution Officer, Don Farmer, P.Eng.

3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Mailing Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] nserbt.ca/nseb March 31, 2026 Celine F...

AI summary Celine Franz appeals a decision by Nova Scotia Power Inc.'s Dispute Resolution Officer (DRO). The Nova Scotia Energy and Utilities Board acknowledges the appeal (M12773), notifies NS Power of the appeal, and requests a response by April 16, 2026. The Board emphasizes that appeals are public records and references Regulatory Rule 12 for confidentiality requests.

roperly addressed. By copy of this letter, the Board requests NS Power to file a response with the Board to the enclosed appeal on or before 2:00 PM on Thursday, April 16, 2026, and to provide a copy Document: 329128 of the complete file r...

AI summary The Board requests NSP to respond to an appeal by April 16, 2026, and submit the DRO's reviewed file. NSP must also halt disconnection notices until the Board decides. The appellant has 10 business days to reply to NSP's response. The Board will assess all submissions to determine if further documentation is needed.