Topic/Matter Intersection

Topic:"Complaint Resolution" in M08888

Matter: E-ENS-G-18 - EfficiencyOne - Evaluation of DSM Programs - Application to allow inclusion of Non-Energy BenefitsEfficiencyOne - Application for approval of the use of Non-Energy Benefits within Cost-Effectiveness Testing
9 passages 2 documents

Complaint Resolution across all matters →

E-10-(i)Book of Authorities 6 passages
2.0 BACKGROUND p. p. 60
- [22] The Consensus Agreement addressed a number of issues, which were identified in the Board's Final Issues List in this proceeding, and which the Board discusses below. - [23] In a number of previous decisions relating to electricity m...

AI summary The Consensus Agreement addresses issues from the Board's Final Issues List. The Board emphasizes settlement agreements' importance in electricity matters, supported by all customer classes, ensuring public interest. The process involves extensive pre-hearing evidence and stakeholder involvement.

a) Evidence and Submissions p. p. 131
Corporation, NSPI's previous DSM service provider. In 2012, NSPI shared customer data with OPower, who created and sent Home Energy Reports to customers on Efficiency Nova Scotia Corporation's behalf. - [38] NSPI says this resulted in over...

AI summary NSPI shared customer data with OPower for ENSC's Home Energy Report (HER) program, leading to over 600 customer complaints and data removal requests. E1 reported high participation rates (96,554 households in 2013) with less than 1.5% opting out. NSPI claims data sharing occurs only with written consent. SBA and CA submitted comments on evidence scope and sufficiency.

Conclusion and Costs p. p. 157
tcome is – the Province shall pay Central 80% of Central's reasonable costs necessarily incurred ( i.e. solicitor and client costs) for the entire proceeding (appeal plus cross-appeal) in this Court. Any dispute respecting the calculation...

AI summary The Province is ordered to pay 80% of Central's reasonable costs for the proceeding, including solicitor and client costs. Disputes regarding cost calculation are to be resolved by the Board upon motion by either party.

(The table of contents is not part of the statute) p. p. 312
(The table of contents is not part of the statute) Section Domestic rate or charge in certain cases 73 Approval for issue of certain securities 74 75 Location of office and books 76 Use of equipment by another utility 77 Consent for erecti...

AI summary The text outlines various sections and regulations related to public utilities, including domestic rate regulations, franchise agreements, board supervision, and procedures for complaints and hearings. It includes sections on electricity efficiency, demand-side management, and the process for handling disputes and regulatory actions.

Agreement with N.S. Power Inc. p. p. 312
Agreement with N.S. Power Inc. 55A (1) Subject to the approval of the Board, Nova Scotia Power Incorporated may enter into an agreement on commercial terms with the owner or operator of an interconnected electric generation plant to export...

AI summary Nova Scotia Power Inc. may enter agreements for electricity exports with Board approval. If parties fail to agree, the Board may set terms and conditions. The provision is sourced from the Utility and Review Board Act, 1992, c. 8, s. 35.

Disagreement between parties to approved agreement p. p. 312
Disagreement between parties to approved agreement - 79P (1) Where Nova Scotia Power Incorporated and a franchise holder are parties to an approved agreement, either or both of them may apply to the Board for directions relating to any dis...

AI summary Nova Scotia Power Incorporated (NSPI) and franchise holders may apply to the Board for dispute resolution under approved agreements. The Board must ensure non-applicant parties have adequate notice and time to prepare evidence. Both parties must provide required information, and the Board may issue directions based on customer interests, per 2014 legislation.

E-13-(i)Book of Authorities 3 passages
The Evolution of Canadian Administrative Law p. p. 125
The Evolution of Canadian Administrative Law [202] The modern Canadian state "could not function without the many and varied administrative tribunals that people the legal landscape" (The Rt. Hon. Beverley McLachlin, Administrative Tribuna...

AI summary The text highlights the critical role of administrative tribunals in Canadian governance, emphasizing their necessity for addressing complex social and economic challenges. It underscores their specialization in resolving disputes across sectors like labor, welfare, and infrastructure, with references to legal scholars and their perspectives on the functional interdependence of tribunals and courts.

ANNEXE p. p. 125
y licensee who is authorized to carry on a distribution undertaking to carry, on such terms and conditions as the Commission deems appropriate, programming services specified by the Commission. . . . - 10. (1) The Commission may, in furthe...

AI summary The Commission has authority to regulate programming services, including setting Canadian content proportions, broadcasting standards, advertising rules, political broadcast allocation, network operations, foreign programming carriage, dispute resolution mechanisms, and information submission requirements for licensees.

1. Background p. p. 125
shawa (City) , the Commissioner had decided to reconvene the inquiry as a written inquiry and gave the parties until September 7, 2007 to present written submissions on that decision. - [26] On July 30, 2007, this Court released its decisi...

AI summary The Commissioner extended deadlines for submissions in a regulatory inquiry, citing a 2007 court decision. Mr. Buryniuk's complaint review was prolonged until 2008, with the Commissioner issuing orders two years after the complaint. The application for judicial review was noticed, though Buryniuk did not formally appear despite attending hearings.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →