Catherine Urbonas
Customers may appeal my Decisions (within 12 days of receipt of Final Written Decision) to the Board. Your Dispute in summary is: that you have service from N.S.Power at that you dispute your 21 May N.S.Power bill for $728.49; that you ind...
AI summary A customer disputes their N.S.Power bill for $728.49, arguing that N.S.Power should have issued an updated bill based on a submitted meter photo rather than an estimated reading. N.S.Power explains that they reconciled the estimation error with the actual meter reading obtained on 23 April 2026 and issued a new bill. The customer's previous payments and bills are referenced, and relevant Board regulations (5.1 and 6.4) are cited.