Topic:"Complaint Resolution" in M13034

August 12, 2026 Jefferson Crabtree Dear Complainant: M13034 – Nova Scotia Power Inc. – Complaint – Power Pole and Easement Issues – Jefferson Crabtree This will acknowledge receipt of your complaint received by the Board on Tuesday, August...

AI summary The Board acknowledges receipt of a complaint from Jefferson Crabtree regarding power pole and easement issues involving Nova Scotia Power Inc. (NSPI). NS Power has been notified and must respond by August 26, 2026. The complainant may reply within 10 business days. The process is governed by Regulatory Rule 12, and all evidence will be made public unless confidentiality is requested.

August 24, 2026 Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M13034 – Customer Complaint – Jefferson Crabtree Dear Ms. Wallace: On August 10, 2026 NS Power receiv...

AI summary Mr. Jefferson Crabtree filed a complaint about delays in installing power poles on his property. NS Power is working with him but faces easement issues with his neighbor, requiring external security. NS Power requests an extension until September 8, 2026, to complete the work or provide an update.

From: Wallace, Lisa Sent: August 24, 2026 2:10 PM To: Carley Freeman < Carley. [email protected]>; Cc: Ross, Jennifer < [email protected]>; Reiner, Sofia < [email protected]>; Murray, Kathleen < [email protected]>; F...

AI summary Vice Chair Deveau has approved an extension for NS Power to complete work or provide an update by September 8, 2026, regarding the M13034 complaint from NSPI to NSEB Jefferson Crabtree.

REDACTED Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M13034 – Customer Complaint – Jefferson Crabtree Dear Ms. Wallace: Further to NS Power's letter of August 24...

AI summary NS Power is seeking a court order to ensure law enforcement is present during the installation of power poles for Mr. Jefferson Crabtree due to concerns over employee safety. NS Power maintains its easement is valid and asserts its duty to provide service, while Mr. Crabtree disputes the validity of the easement and claims the deed transfer was obtained under false pretenses.