NSPI Complaint - Power Pole and Easement Issues - Jefferson Crabtree

What's happened

Filing Timeline

• 13 Oct
  Document

  Nova Scotia Power confirmed it will refund Jefferson Crabtree's full rock-breaking deposit after he said the complaint was not resolved despite power being connected
• 09 Oct
  Document

  Jefferson Crabtree asked the Board to keep complaint M13034 open after NSP completed his service installation on October 7, citing internal records, nine unexplained process issues and an unreturned $2,000 rock-breaking deposit
• 08 Oct
  Document

  Nova Scotia Power reported that work for Jefferson Crabtree is complete, power is connected, and asked the Board to confirm the complaint is resolved and closed
• 01 Oct
  Document

  NS Power confirms October 7, 2026 service connection date for Crabtree complaint, while customer alleges months of sequentially disclosed prerequisites
• 29 Sep
  Document

  Complainant Jefferson Crabtree files municipal building-permit exemption form and requests Board direction on nine outstanding NSP connection requirements in M13034
• 23 Sep
  Document

  Nova Scotia Power filed a status update in M13034 confirming that a municipal exemption form is the remaining prerequisite before electrical service can be connected to Jefferson Crabtree's accessory structure.
• 15 Sep
  Document

  Jefferson Crabtree files point-by-point rebuttal to NSP's abeyance request, arguing parallel court and installation tracks must proceed within five business days
• 08 Sep
  Document

  Nova Scotia Power requests complaint held in abeyance pending court order to ensure employee safety during power pole installation for customer Jefferson Crabtree
• 31 Aug
  Document

  Complainant Jefferson Crabtree files update with NSEB reporting unscheduled pole installation work and escalating neighbour dispute ahead of September 8 deadline
• 24 Aug
  Document

  Nova Scotia Power requests and receives extension to September 8, 2026 to resolve power pole installation delayed by neighbour easement dispute in M13034
• 12 Aug
  Correspondence

  NSEB acknowledges Jefferson Crabtree complaint regarding Nova Scotia Power pole and easement issues, directing NSPI to respond by August 26, 2026
• 11 Aug
  Document

  Jefferson Crabtree files complaint against Nova Scotia Power over three-month delay in power pole installation and service connection

The filings themselves

Documents

What's discussed — click to drill in

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