Topic:"Complaint Resolution" in M12706

with the potential risk they may cause, we are asking that this issue be sorted. Did they contact the utility? Yes How did the utility respond? How do they want the complaint resolved? We want NS Power to send out a crew to drop the trees...

AI summary A complainant reports trees near high-tension power lines between a main road and transformer pose a risk, requesting NS Power send a crew to remove them. Supporting documents were uploaded, and the utility was contacted, though its response is not detailed.

3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia 83J 3P6 Moiling Address PO Box 1692, Unit M Halifax, Nova Scotia 83J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] nserbt.ca/nseb February 13, 2026 Dear...

AI summary The Nova Scotia Energy Regulation Board acknowledges a complaint (M12706) from Christine J. Cameron regarding Nova Scotia Power Inc.'s tree removal practices. The Board will investigate compliance with the Public Utilities Act and provide evidence to NS Power. The complaint and evidence will be public records, with options for confidentiality under Regulatory Rule 12.

ard in writing pursuant to Regulatory Rule 12, a copy of which is attached to this letter. The evidence will, in any case, be made available to NS Power to allow the appeal to be properly addressed. By copy of this letter, the Board reques...

AI summary The Board requests NS Power to respond to a complaint by February 27, 2026, with the complainant having 10 business days to reply. The Board will review submissions to determine if further information is needed before closing the evidence phase and issuing a decision.