Topic:"Complaint Resolution" in M11938

How do they want the complaint resolved? Eff NS energy auditors must provide all information on ETS to nova scotians who invest $190.00 in the energy audit. Currently they seem to have no information on ETS. This is direct violation of the...

AI summary The complaint highlights that Energy Efficiency Nova Scotia (Eff NS) energy auditors are not providing information on Energy Trust of Nova Scotia (ETS) to Nova Scotians who invest in energy audits, violating the Competition Act of Canada. The complainant requests that Eff NS correct this issue to allow informed decisions about transitioning off oil.

M11938 – EfficiencyOne/Efficiency Nova Scotia Complaint – Competition - Hynes The Board acknowledges receipt of a complaint from Mr. Hynes dated October 21, 2024. A copy of the complaint is attached hereto. The Board would ask that Efficie...

AI summary The Board has received a complaint from Mr. Hynes regarding EfficiencyOne/Efficiency Nova Scotia. The Board requests a direct response from EfficiencyOne/Efficiency Nova Scotia and will not proceed further unless a resolution is not achieved. Mr. Hynes may re-engage the formal process at any time.

RE: M-11938 – EfficiencyOne/ Efficiency Nova Scotia Complaint – Competition – Hynes We are counsel for Efficiency Nova Scotia (" ENS "). We are writing with respect to the abovenoted matter. On October 23, 2024, we received a letter from y...

AI summary This document outlines a complaint by Wade Hynes against Efficiency Nova Scotia (ENS) for allegedly excluding Ecombi ETS from energy audits and favoring heat pumps, which he claims violates the Competition Act. ENS responded to the complaint, and the matter was referred to the Board for resolution.

RE: M-11938 – Response to complaint against EfficiencyOne/ Efficiency Nova Scotia We are legal counsel for EfficiencyOne (" E1 "). We are writing with respect to the above-noted matter. We understand that on October 21, 2024, you lodged a...

AI summary This document is a response to a complaint filed against Efficiency Nova Scotia, alleging that energy auditors exclude Ecombi ETS systems from home energy assessments, favoring heat pumps instead. The complainant claims this is industry favoritism and a violation of the Competition Act.