Topic/Matter Intersection

Topic:"Complaint Resolution" in M12780

Matter: EfficiencyOne - 2027-2031 Demand Side Management (DSM) Plan Application
4 passages 1 document

Complaint Resolution across all matters →

E-12027-2031 DSM Plan Application 4 passages
4 18. LIENS AND CLAIMS p. p. 351
4 18. LIENS AND CLAIMS - 5 18.1 EfficiencyOne shall indemnify and hold harmless NSPI, NSPI's parent and their 6 subsidiaries and affiliates (collectively the "Lien Indemnitees" or singularly "Lien 7 Indemnitee") and defend each of them fro...

AI summary EfficiencyOne must indemnify NSPI and its affiliates against losses from liens or claims related to subcontractors or parties involved in the EECA DSM program. EfficiencyOne must promptly discharge such liens, with NSPI retaining the right to offset payments if unresolved. EfficiencyOne may contest liens by providing a bond satisfactory to NSPI, with NSPI liable only up to amounts payable to EfficiencyOne.

25 19. DISPUTE RESOLUTION p. p. 351
25 19. DISPUTE RESOLUTION - 26 19.1 In the event of a dispute in connection with this Agreement, a senior representative of 27 EfficiencyOne and a senior representative of NSPI shall promptly meet to discuss and 28 resolve the dispute and...

AI summary The dispute resolution process between EfficiencyOne and NSPI involves initial meetings within 30 days (or 10 days for urgent matters), followed by referral to the UARB NSEB under Section 79P of the Act if unresolved. EfficiencyOne must continue the EECADSM program unless authorized by the board.

19. DISPUTE RESOLUTION p. pp. 386-387
19. DISPUTE RESOLUTION - 19.1 In the event of a dispute in connection with this Agreement, a senior representative of EfficiencyOne and a senior representative of NSPI shall promptly meet to discuss and resolve the dispute and the Parties...

AI summary The dispute resolution process requires EfficiencyOne and NSPI to meet promptly to resolve disputes within 30 days (or 10 days for urgent matters). If unresolved, disputes are referred to the NSEB under Section 79P of the Act. EfficiencyOne must continue DSM unless NSEB authorizes suspension.

24. SHARING OF DATA AND INFORMATION p. p. 390
24. SHARING OF DATA AND INFORMATION - 24.1 EfficiencyOne shall work co-operatively with NSPI to provide NSPI with information and data from time to time in order to assist NSPI with planning and load forecasting as may be reasonably requir...

AI summary EfficiencyOne must cooperate with NSPI to provide data for planning and load forecasting, aligning with past practices. Disputes over data requests can be resolved by NSPI applying to the NSEB.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →