From: Energy and Regulatory Boards Tribunal To: Podolyako, Maryna Cc: Wallace, Lisa Subject: FW: DRO Final Written Decision re Miguel Adam billing dispute – Account 12541173 Date: April 2, 2026 2:05:14 PM Attachments: From: Miguel Adam Sen...
AI summary Miguel Adam disputes billing issues related to his account (12541173), referencing a DRO Final Written Decision. The email is part of a regulatory proceeding by the Energy and Regulatory Boards Tribunal, with Maryna Podolyako and Lisa Wallace involved in the communication chain.
\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien To the Nova Scotia Energy Board, I am appealing the...
AI summary An individual appeals a Nova Scotia Power Dispute Resolution Officer's Final Written Decision regarding billing and metering conclusions for their service account. The appeal is filed within the 12-day deadline to the Nova Scotia Energy Board, challenging the decision's reliance on specific billing and metering determinations.
6.4 DISPUTED BILLING FOR ELECTRIC SERVICE (1) Where a customer advises the Company that all or a portion of his bill or any matter relating to the provision of electric service is in dispute, the Company shall: - (a) record the date, time...
AI summary The regulation outlines steps for resolving disputed electric bills. The Company must investigate disputes, inform customers, and attempt informal resolution. Customers must pay undisputed arrears within five days; failure leads to disconnection. Disputes unresolved internally may be appealed to the Board via the Dispute Resolution Officer, with a 12-day appeal period before disconnection can occur.