AI-generated summary
· Rir · 07/29/2026
Nova Scotia Power filed responses to three NSEB information requests in the Neville DRO Appeal, addressing meter history, estimated billing during a cyber incident, and Equal Billing plan calculations
AI summary
- Nova Scotia Power confirmed that meter #2073658, a standard Advanced Metering Infrastructure meter installed January 24, 2020, was not tested at installation or at account start, consistent with Measurement Canada certification standards under the Electricity and Gas Inspection Act; the meter was removed March 23, 2026 and found to be operating within prescribed accuracy limits (IR-1, Confidential Attachment 4).
- Three estimated bills issued in July and September 2025 and January 2026 resulted from a cyber incident that disrupted wireless meter reads; NS Power began manual in-person reads in July 2025 but Mr. Neville's meter could not be read for every period, and actual interval data lost during the cyber incident cannot be recovered (IR-2(b)(c)).
- Meter connections to NS Power's billing system were restored to normal operation as of March 31, 2026, with the March 2 and May 1, 2026 reads obtained remotely (IR-2(d)).
- Mr. Neville's Equal Billing plan began November 2020 at $325/month; the January 2026 recalculation was skipped due to the cyber incident, leaving the rate at $234/month; a July 2026 mid-year review calculated a revised amount of $596/month, but at Mr. Neville's request the amount was held at $234/month for the duration of the dispute, with NS Power cautioning a larger adjustment may result at the January 2027 review (IR-3).
Disclaimer: This summary was generated by AI from the filings it describes. We take care to make it accurate, but errors are possible - and it isn't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →
What was filed
Documents filed on this day
- N-9 NSPI (NSEB) RIR-1 to RIR-3 (redacted)