Home›Matters›M12857
M12857 Closed Electricity

NSPI DRO Appeal - Billing Issues - Brad Neville

Filed 05/13/2026 16 documents

What's happened

Filing Timeline

  • 21 Oct
    Document
    Nova Scotia Energy Board dismissed Brad Neville's appeal of a Dispute Resolution Officer decision on NS Power billing and directed NS Power to contact him within 30 days on a payment arrangement
  • 11 Sep
    Document
    Appellant Brad Neville files supplemental note clarifying scope of M12857 appeal, distinguishing Measurement Canada meter accuracy certificate from disputed interval data gaps
  • 29 Jul
    RIR
    Nova Scotia Power filed responses to three NSEB information requests in the Neville DRO Appeal, addressing meter history, estimated billing during a cyber incident, and Equal Billing plan calculations
  • 20 Jul
    RIR
    Nova Scotia Power granted extension to July 31, 2026 for Information Request responses in Brad Neville DRO Appeal (M12857)
  • 16 Jul
    RIR
    Redacted version of appellant Brad Neville's IR responses now available, confirming meter test consent and detailing property electrical load context in M12857 billing dispute
  • 16 Jul
    RIR
    Appellant Brad Neville filed responses to NSEB Information Requests IR-1 and IR-2 in DRO billing dispute, confirming meter test consent and providing property appliance details
  • 26 Jun
    Document
    NSEB Board Staff issued parallel Information Requests to Nova Scotia Power and customer Brad Neville in DRO appeal over disputed billing, meter accuracy, and Equal Billing balance
  • 01 Jun
    Document
    Nova Scotia Power filed its response to Brad Neville's DRO appeal (M12857), defending the accuracy of a disputed March 2026 catch-up bill tied to estimated billing following a cyber incident.
  • 15 May
    Correspondence
    NSEB acknowledges Brad Neville's appeal of a Nova Scotia Power Dispute Resolution Officer decision, directing NS Power to respond by June 1, 2026 and hold disconnection notices pending Board decision.
  • 13 May
    Document
    Brad Neville appeals NSPI Dispute Resolution Officer billing decision to NSEB, contesting a $3,856.02 charge for 16,377 kWh allegedly reconciled from estimated meter readings

The filings themselves

Documents

Exhibits 10 files
  • N-1 NSPI DRO Appeal - redacted PDF · 05/13/2026
  • N-2 DRO Decision Redacted PDF · 05/13/2026
  • N-3 Appellant's Evidence Redacted PDF · 05/13/2026
  • N-4 NSPI Response to Appeal (redacted) PDF · 06/01/2026
  • N-5 Appellan't Response to NSPI Reply - Redacted PDF · 06/09/2026
  • N-6 Appellant's Supplemental Evidence Submission - Redacted PDF · 06/12/2026
  • N-7 Appellant Update with Email from Halifax Heat Pump & Electrical PDF · 07/16/2026
  • N-8 NEVILLE (NSEB) RIR-1 to RIR-2 (redacted) PDF · 07/16/2026
  • N-9 NSPI (NSEB) RIR-1 to RIR-3 (redacted) PDF · 07/29/2026
  • N-10 Meter Test Results (redacted) PDF · 09/11/2026
Other documents 6 files
  • 102017 Board Acknowledgment Letter (redacted) PDF · 05/15/2026
  • 102526 NSEB (NSPI) IR-1 to IR-3 - Redacted PDF · 06/26/2026
  • 102527 NSEB (NEVILLE) IR-1 to IR-2 - Redacted PDF · 06/26/2026
  • 102846 NSPI RIR Extension Request PDF · 07/20/2026
  • 102848 Board Approval re NSPI RIR Extension Request PDF · 07/20/2026
  • 104019 Board Decision (redacted) PDF · 10/21/2026

What's discussed — click to drill in

Topics

Billing Procedures
23 passages across 10 documents
Energy Efficiency
14 passages across 6 documents
Regulatory Approval Processes
12 passages across 10 documents
Appeal Processes
6 passages across 6 documents
Complaint Resolution
4 passages across 4 documents
Energy Efficiency Resource Assessment Model
4 passages across 1 documents
Heat Pumps
3 passages across 3 documents
Rates And Money
3 passages across 2 documents
Regulatory Compliance
3 passages across 2 documents
Affordability
2 passages across 2 documents
Cost To Customer
2 passages across 2 documents
Demand Side Management
2 passages across 1 documents
Energy Usage Patterns
2 passages across 2 documents
Information Disclosure
2 passages across 2 documents
Public Utilities Act Nova Scotia
2 passages across 2 documents
Regulatory Oversight
2 passages across 2 documents
Residential Programs
2 passages across 2 documents
Accounting Policies
1 passages across 1 documents
Advanced Metering Infrastructure
1 passages across 1 documents
Compliance Legislation
1 passages across 1 documents
Disconnection Procedures
1 passages across 1 documents
Electricity Efficiency And Conservation Act Nova Scotia
1 passages across 1 documents
Energy And Regulatory Boards Act
1 passages across 1 documents
Energy Management Information Systems
1 passages across 1 documents
Grid Modernization
1 passages across 1 documents
Performance Monitoring
1 passages across 1 documents
Rate Base
1 passages across 1 documents
Rate Design
1 passages across 1 documents
Renewable Energy
1 passages across 1 documents
Smart Synergy
1 passages across 1 documents