NSPI DRO Appeal - Billing Issues - Brad Neville
What's happened
Filing Timeline
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29 Jul
RIRNova Scotia Power filed responses to three NSEB information requests in the Neville DRO Appeal, addressing meter history, estimated billing during a cyber incident, and Equal Billing plan calculations
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20 Jul
RIRNova Scotia Power granted extension to July 31, 2026 for Information Request responses in Brad Neville DRO Appeal (M12857)
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16 Jul
RIRAppellant Brad Neville filed responses to NSEB Information Requests IR-1 and IR-2 in DRO billing dispute, confirming meter test consent and providing property appliance details
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16 Jul
RIRRedacted version of appellant Brad Neville's IR responses now available, confirming meter test consent and detailing property electrical load context in M12857 billing dispute
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26 Jun
DocumentNSEB Board Staff issued parallel Information Requests to Nova Scotia Power and customer Brad Neville in DRO appeal over disputed billing, meter accuracy, and Equal Billing balance
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01 Jun
DocumentNova Scotia Power filed its response to Brad Neville's DRO appeal (M12857), defending the accuracy of a disputed March 2026 catch-up bill tied to estimated billing following a cyber incident.
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15 May
CorrespondenceNSEB acknowledges Brad Neville's appeal of a Nova Scotia Power Dispute Resolution Officer decision, directing NS Power to respond by June 1, 2026 and hold disconnection notices pending Board decision.
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13 May
DocumentBrad Neville appeals NSPI Dispute Resolution Officer billing decision to NSEB, contesting a $3,856.02 charge for 16,377 kWh allegedly reconciled from estimated meter readings
The filings themselves
Documents
Exhibits
9 files
- N-1 NSPI DRO Appeal - redacted
- N-2 DRO Decision Redacted
- N-3 Appellant's Evidence Redacted
- N-4 NSPI Response to Appeal (redacted)
- N-5 Appellan't Response to NSPI Reply - Redacted
- N-6 Appellant's Supplemental Evidence Submission - Redacted
- N-7 Appellant Update with Email from Halifax Heat Pump & Electrical
- N-8 NEVILLE (NSEB) RIR-1 to RIR-2 (redacted)
- N-9 NSPI (NSEB) RIR-1 to RIR-3 (redacted)
Other documents
5 files
- 102017 Board Acknowledgment Letter (redacted)
- 102526 NSEB (NSPI) IR-1 to IR-3 - Redacted
- 102527 NSEB (NEVILLE) IR-1 to IR-2 - Redacted
- 102846 NSPI RIR Extension Request
- 102848 Board Approval re NSPI RIR Extension Request
What's discussed — click to drill in
Topics
Billing Procedures
18 passages across 8 documents
Energy Efficiency
12 passages across 4 documents
Regulatory Approval Processes
9 passages across 8 documents
Appeal Processes
6 passages across 6 documents
Complaint Resolution
4 passages across 4 documents
Energy Efficiency Resource Assessment Model
4 passages across 1 documents
Heat Pumps
3 passages across 3 documents
Rates And Money
3 passages across 2 documents
Cost To Customer
2 passages across 2 documents
Demand Side Management
2 passages across 1 documents
Energy Usage Patterns
2 passages across 2 documents
Information Disclosure
2 passages across 2 documents
Public Utilities Act Nova Scotia
2 passages across 2 documents
Residential Programs
2 passages across 2 documents
Affordability
1 passages across 1 documents
Compliance Legislation
1 passages across 1 documents
Disconnection Procedures
1 passages across 1 documents
Energy Management Information Systems
1 passages across 1 documents
Grid Modernization
1 passages across 1 documents
Performance Monitoring
1 passages across 1 documents
Regulatory Compliance
1 passages across 1 documents
Regulatory Oversight
1 passages across 1 documents
Renewable Energy
1 passages across 1 documents
Smart Synergy
1 passages across 1 documents