Topic:"Performance Monitoring" in M12857

Matter: NSPI DRO Appeal - Billing Issues - Brad Neville

1 passage 1 document

Performance Monitoring across all matters →

N-4NSPI Response to Appeal (redacted) 1 passage

Section 6 p. p. 0

he earlier estimated reading (102,637.00), the customer's account did not require a billing adjustment. Please refer to pages 29 to 32 of Mr. Neville's bills attached as Confidential Attachment 3 . Since Mr. Neville's January 2026 bill was...

AI summary Mr. Neville's January 2026 bill was based on an estimated reading, leading to potential discrepancies. The actual March 2026 reading adjusted the bill, with NS Power confirming the meter's accuracy. The company apologizes for billing inconveniences and outlines options for further testing.

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