Topic:"Regulatory Compliance" in M12857

o Regulatory Rule 12 , a copy of which is attached to this letter. The evidence will, in any case, be made available to NS Power to allow the appeal to be properly addressed. Document Number: 330379 By copy of this letter, the Board reques...

AI summary The Board requests NS Power to respond to an appeal by June 1, 2026, providing documents reviewed by the DRO. Disconnection notices on the property are paused until the Board's decision. The appellant has 10 business days to reply to NS Power's response.

M12857 - Nova Scotia Power Incorporated - Appeal of a Decision of the Dispute Resolution Officer The Nova Scotia Energy Board (Board) received your Notice of Appeal to appeal a decision by the Dispute Resolution Officer (DRO). The followin...

AI summary Nova Scotia Power Incorporated has appealed a decision by the Dispute Resolution Officer. The Board received the appeal and related documents, including responses from both parties and a meter test result, as part of the proceeding.

CONCLUSION Pursuant to the Public Utilities Act , the Board is responsible for the general supervision of all public electric utilities operating in Nova Scotia, including NS Power. Among other things, the Board's jurisdiction includes app...

AI summary The Nova Scotia Energy Board upheld the DRO's decision, finding that NS Power complied with regulations regarding estimated bills. The Board also noted it is investigating a cybersecurity incident under Matter M12273 and directed NS Power to assist the customer with a payment arrangement.