Topic:"Appeal Processes" in M12857

Matthew Neville After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S...

AI summary Matthew Neville, as Dispute Resolution Officer (DRO), outlines his role in resolving disputes between Nova Scotia Power (N.S.Power) and customers. He clarifies that his decisions are binding on N.S.Power but not customers, who may appeal within 12 days. The customer disputes a March 2026 bill.

PO Box 910 Halifax, Nova Scotia Canada B3J June 1, 2026 REDACTED Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12857 – DRO Appeal – Brad Neville Dear Ms. Wallace:...

AI summary Nova Scotia Energy Board directs NS Power to respond to Brad Neville's appeal of a DRO decision regarding a disputed electricity bill. The appeal involves a March 2026 billing dispute, with customer claims of inaccurate meter readings and NS Power's explanation of a catch-up bill. Confidential attachments include the DRO file and customer communications.

From: Bradley Sent: Thursday, June 11, 2026 9:11 PM To: Penney, Nicole < [email protected]> Cc: Wallace, Lisa ; Blake WIlliams ; Carley Freeman ; Chris Lanteigne ; Jennifer Ross ; Kathleen Murray ; Lisa Forsey ; Sofia Reiner ; So...

AI summary An email from Bradley to Nicole Penney and Nova Scotia Power staff references a response to an appeal (M12857) regarding a Demand Response Obligation (DRO) appeal from NSPI to NSEB. The message is incomplete, but the context suggests a regulatory proceeding involving demand-side management and appeal processes.

May 15, 2026 Brad Neville Dear Appellant: M12857 – Nova Scotia Power Inc. – Appeal by Brad NEVILLE of a Decision of the Dispute Resolution Officer This will acknowledge receipt of your correspondence received by the Board on May 8, 2026, a...

AI summary Brad Neville appeals a decision by Nova Scotia Power Inc.'s Dispute Resolution Officer (DRO). The Board acknowledges the appeal, outlines procedural steps, and informs Neville that NS Power may pursue arrears recovery outside the appeal. Evidence will be made public unless confidentiality is requested under Regulatory Rule 12.

July 20, 2026 Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12857 – DRO Appeal IRs – Brad Neville – Extension Request Dear Ms. Wallace: On June 26, 2026, the Nova...

AI summary Nova Scotia Power Inc. (NS Power) is requesting an extension to the July 20, 2026 deadline for responding to Information Requests related to a DRO Appeal submitted by Brad Neville. The company is in the process of compiling its responses and seeks to extend the deadline to July 31, 2026.

From: Wallace, Lisa Sent: July 20, 2026 11:59 AM To: Carley Freeman Cc: Chris Lanteigne ; Forsey, Lisa ; Podolyako, Maryna ; Murray, Kathleen ; Penney, Nicole ; Ross, Jennifer ; Reiner, Sofia ; Williams, Blake Subject: RE: M12857 - NSPI to...

AI summary The Nova Scotia Energy Board has approved an extension request for filing responses to IRs in the M12857 - NSPI to NSEB Neville DRO Appeal proceeding, extending the deadline from July 20, 2026, to July 31, 2026.