Matthew Neville
Matthew Neville After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S...
AI summary Matthew Neville, as Dispute Resolution Officer (DRO), outlines his role in resolving disputes between Nova Scotia Power (N.S.Power) and customers. He clarifies that his decisions are binding on N.S.Power but not customers, who may appeal within 12 days. The customer disputes a March 2026 bill.