Nova Scotia Power identifies four-member witness panel for M12600 customer accountability proceeding

M12600 · Nova Scotia Power - Cybersecurity Accountability IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED’s collection and retention of customer information, customer service and communications, billing processes and regulatory matters

AI summary

Nova Scotia Power filed a letter on August 5, 2026 designating its witness panel for Hearing Procedures in Matter M12600, which covers collection and retention of customer information, customer service, billing processes, and regulatory matters
The panel consists of four witnesses: Chris Lanteigne (Senior Director, Customer Care), Lia MacDonald (Senior Vice President, Technology, serving as Panel Chair), Glen MacLeod (Director, Customer and Grid Intelligence), and Blake Williams (Vice President, Legal and Regulatory)
The panel composition reflects a cross-functional representation spanning Customer Service, technology, and Regulatory Compliance functions
The letter was submitted by Jennifer Power, Director Regulatory, addressed to Crystal Henwood, Clerk of the Nova Scotia Energy Board

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What was filed

Documents filed on this day

103077 Letter NSPI re: Witness Panel other_documents