Customer Service

M131482026

NSPI DRO Appeal - Billing Issues - Jideofor Nwakobi Open

6 passages · 2 docs M131362026

NSPI DRO Appeal - Billing Issues - Cinia Djnakovic Open

2 passages · 1 doc M131332026

Nova Scotia Power Inc. - Application for Financing Order authorizing the Securitization of $1 billion in costs, collected through a Securitization Cost Recovery Rider Open

1 passages · 1 doc M131252026

Nova Scotia Power Inc. - CI 49595 – HYD Tusket Unit 1 Overhaul - $3,016,690 & CI C0040106 – HYD Tusket Unit 1 Generator Refurbishment - $2,331,683 Open

1 passages · 1 doc M131082026

NSPI DRO Appeal - Billing Issues - Kate Strong Open

2 passages · 1 doc M131042026

NSPI DRO Appeal - Billing Issues - Amritpal Kaur Open

6 passages · 2 docs M130932026

NSPI DRO Appeal - Billing Issues - Jillian Coxhead Closed

2 passages · 2 docs M130972026

NSPI DRO Appeal - Billing Issues - Stephanie Jamieson Open

2 passages · 1 doc M130882026

Nova Scotia Power Inc. - 2026-2027 Time-Varying Pricing (TVP) Program Closed

3 passages · 2 docs M130752026

NSPI DRO Appeal - Meter and Billing Issues - Berin MacNabb Open

3 passages · 2 docs M130502026

Town of Mahone Bay Electric Utility - Edgewater Project $2,650,000 Open

1 passages · 1 doc M130522026

Nova Scotia Power - Emergency Services Restoration Plan - 2026 Drill Report Closed

3 passages · 1 doc M130532026

EfficiencyOne - 2026 Q2 Demand Side Management (DSM) Report Open

1 passages · 1 doc M130332026

NSPI DRO Appeal - Billing Issues - Hariana Brooks and Paul Bernard Open

15 passages · 6 docs M130342026

NSPI Complaint - Power Pole and Easement Issues - Jefferson Crabtree Open

9 passages · 5 docs M130212026

NSPI DRO Appeal - Transformer Safety Issues -S L Doward Closed

3 passages · 1 doc M130142026

Nova Scotia Power Inc. - CI C0068719 - IT - Distributed Intelligence Apps - $3,165,790 Closed

1 passages · 1 doc M130082026

Nova Scotia Power Inc. - RtR Market Elements Application - Approval of necessary tariffs, Terms and Conditions Open

2 passages · 2 docs M129842026

NSPI DRO Appeal - Billing Issues - Jaspreet Singh Somal Closed

11 passages · 4 docs M129822026

NSPI DRO Appeal - Billing Issues - Ralph and Dennita Fitzpatrick Open

4 passages · 3 docs M129802026

NSPI DRO Appeal - Billing Issues - Kenneth McPhee Closed

1 passages · 1 doc M129722026

NSPI Complaint - Billing Issues - David Nickerson Open

28 passages · 8 docs M129712026

NSPI DRO Appeal - Billing Issues - Darlene Gillis Open

4 passages · 3 docs M129472026

NSPI DRO Appeal - Meter and Power Consumption - Bernard Wentzell Open

2 passages · 2 docs M129482026

NSPI DRO Appeal - Billing Issues - Donna Himmelman Closed

5 passages · 3 docs M129422026

NSPI DRO Appeal - Billing Issues - Kevin Lepage Open

5 passages · 3 docs M129362026

NSPI DRO Appeal - Billing Issues - Paul Douglas Meade Open

14 passages · 6 docs M129382026

NSPI DRO Appeal - Billing Issues - Anne-Louise Dauphinee Closed

2 passages · 2 docs M129322026

Nova Scotia Power Inc. (NSPI) - Time-Varying Pricing Pilot Program - 2024/25 (Year Four) and 2025/26 (Year Five) Evaluation Reports Open

35 passages · 7 docs M129202026

Nova Scotia Power Inc. - CI C0021839 IT - Customer Energy Management (CEM) 2025 Evaluation, Measurement and Verification (EM&V) Report Closed

21 passages · 3 docs M129152026

NSPI DRO Appeal - Billing Issues - Doug Fulljames and Karen Ward Open

4 passages · 4 docs M128982026

Nova Scotia Power Inc. - Distribution Routines CI Various- D055 – Planned Replacement of Deteriorated Equipment (ATO) - $11,359,822 Closed

2 passages · 1 doc M128872026

Nova Scotia Power Inc. - 2025 Short Run Marginal Cost (SRMC) Test to Rates Report Closed

1 passages · 1 doc M128832026

Nova Scotia Power Inc. - Affiliate Code of Conduct Report for 2025 Open

2 passages · 1 doc M128762026

NSPI DRO Appeal - Billing Issues - Greg Hammond Open

3 passages · 2 docs M128752026

EfficiencyOne - 2026 Q1 Demand Side Management (DSM) Report Closed

1 passages · 1 doc M128712026

NSPI DRO Appeal - Billing Issues - Susan MacKay Open

3 passages · 1 doc M128462026

NSPI DRO Appeal - Billing Issues - Lora Trachsel Open

4 passages · 3 docs M128452026

NSPI Complaint - Billing Issues - Malcolm Mills Closed

4 passages · 3 docs M128402026

Nova Scotia Power inc. - CI C0080150 – TUC1 HP Turbine Refurbishment - $2,527,606 (U&U) Closed

1 passages · 1 doc M128352026

Nova Scotia Power Inc. - Annual and Regulated Financial Statements - 2025 Open

5 passages · 3 docs M128292026

NSPI DRO Appeal - Meter and Billing Issues - Jaspal Singh Closed

3 passages · 2 docs M128262026

NSPI DRO Appeal - Billing Issues - European New Market - Portland Street Open

4 passages · 3 docs M128162026

NSPI DRO Appeal - Billing Issues - Harley Kalbfleisch Closed

2 passages · 2 docs M128182026

NSPI DRO Appeal - Billing Issues - Winton Porter Open

2 passages · 1 doc M128042026

NSPI DRO Appeal - Billing Issues - Jillian Coxhead Closed

12 passages · 4 docs M127972026

NSPI DRO Appeal - Billing Issues - Marilyn Ells Closed

6 passages · 3 docs M127772026

NSPI DRO Appeal - Billing Issues - Miguel Adam Open

7 passages · 4 docs M127952026

Town of Berwick Electric Commission - Factorydale Hydropower Plant Refurbishment - $6,000,000 Closed

1 passages · 1 doc M127922026

NSPI DRO Appeal - Meter/Billing Issues - Centre for Adults in Progressive Employment Society (CAPE) Closed

1 passages · 1 doc M127872026

Nova Scotia Power Inc. - Storm Outage Analysis Report - January 18-19, 2026 Closed

2 passages · 1 doc M127862026

Nova Scotia Power Inc. - 2025 Storm Restoration Cost Report Closed

3 passages · 2 docs M127692026

Sou'West Nova Transit Association - 2026 Application for Motor Carrier LicenseWaiting for signed application Open

1 passages · 1 doc M127722026

Heartland Farm Mutual - s.155G Rate Application 2026 - Private Passenger Vehicleseffective August 15,2026 for new business and renewals. Open

1 passages · 1 doc M127842026

Nova Scotia Power Inc. - 2025 Annual Performance Standards Report Closed

77 passages · 13 docs M127802026

EfficiencyOne - 2027-2031 Demand Side Management (DSM) Plan Application Open

29 passages · 12 docs M127752026

Nova Scotia Power Inc. - Annual Power Line Technician (PLT) Staffing Levels and Reliability of Service - 2025 Report Closed

11 passages · 4 docs M127822026

Nova Scotia Power Inc. - Commercial Net Metering Program - 2025 Annual Report � Closed

4 passages · 4 docs M127732026

NSPI DRO Appeal - Billing Issues - Celine Franz Open

3 passages · 3 docs M127572026

NSPI DRO Appeal - Billing Issues - Katie Seesahai Closed

2 passages · 2 docs M127672026

NSPI DRO Appeal - Billing Issues - Briar Mitchell Closed

11 passages · 9 docs M127702026

MILOSEK, Dennis and MORRIS-MILOSEK, Patricia - 2025 Assessment Appeal - Municipality of the County of Inverness Open

2 passages · 2 docs M127562026

NSPI DRO Appeal - Billing Issues - Uday Yadav Closed

18 passages · 6 docs M127592026

Town of Lunenburg Water Utility - 2026 General Rate Application Open

1 passages · 1 doc M127492026

NSPI DRO Appeal - Billing Issues - Christine Cameron Closed

32 passages · 9 docs M127472026

NSPI DRO Appeal - Billing Issues - Allan King Closed

2 passages · 2 docs M127372026

NSPI DRO Appeal - Billing Issues - Emily Martin Closed

4 passages · 3 docs M127332026

NSPI DRO Appeal - Billing Issues - Dave Lincoln Closed

17 passages · 14 docs M127322026

NSPI DRO Appeal - Meter Issues - Hunter Cooling Closed

2 passages · 2 docs M127282026

Nova Scotia Power Inc. - Storm Outage Analysis Report - December 19-20, 2025 Closed

2 passages · 2 docs M127302026

NSPI Complaint - Infrastructure Concerns - Greg Nichols Closed

1 passages · 1 doc M127262026

NSPI DRO Appeal - Billing Issues - Shaun Campbell Closed

9 passages · 5 docs M127142026

NSPI DRO Appeal - Billing Issues - Jessica Pelley Closed

8 passages · 5 docs M127102026

NSPI Complaint - Service Reliability - Brandon Smith Closed

3 passages · 1 doc M127072026

Nova Scotia Power Inc. - Storm Outage Analysis Report - December 3, 2025 Closed

1 passages · 1 doc M126942026

Nova Scotia Power Inc. - Cold Weather Event, January 23-26, 2026 Closed

2 passages · 1 doc M126772026

NSPI Complaint - Service Issues - Russ Penner Closed

2 passages · 1 doc M126632025

Nova Scotia Independent Energy System Operator (IESO Nova Scotia) - 2026/2027 Revenue Requirement and Fees Application Open

4 passages · 4 docs M126612025

Nova Scotia Power - Application for approval of an Above-the-Line Tariff applicable to Port Hawkesbury Paper (PHP) Open

27 passages · 3 docs M126542025

NSPI DRO Appeal - Billing Issues - Michel Joseph Andre McMahon Closed

3 passages · 3 docs M126472025

Nova Scotia Power Inc. - 2025 Consumer Advocate / Affordable Energy Coalition Low-Income Working Group Report Closed

9 passages · 1 doc M126392025

NSPI DRO Appeal - Power Connection - Terri Sampson Closed

2 passages · 1 doc M126412025

NSPI Complaint - Solar Billing Process - Bonnie MacLean Closed

2 passages · 2 docs M126332025

NSPI DRO Appeal - Billing Issues - Charles Howatt Closed

5 passages · 3 docs M126192025

Nova Scotia Power Inc. - 2026 Annual Capital Expenditure (ACE) Plan - $284 million Closed

9 passages · 5 docs M126162025

NSPI DRO Appeal - Billing Issues - Swati Patel Open

4 passages · 3 docs M126002025

Nova Scotia Power - Cybersecurity Accountability Open

150 passages · 34 docs M125882025

Nova Scotia Power Inc. - CI C0053699 – Renewable to Retail Implementation - $5,644,468 Closed

17 passages · 6 docs M125632025

NSPI DRO Appeal - Billing Issues - Beverley Burlock Closed

8 passages · 4 docs M125582025

Review of NS Power's Five-Year Reliability Plan 2025-2029 Open

1 passages · 1 doc M125612025

NSPI DRO Appeal - Billing Issues - Daviyaun Talbot Closed

3 passages · 2 docs M125562025

NSPI DRO Appeal - Billing Issues - Eugene Van Den Berg Closed

7 passages · 4 docs M125542025

NSPI DRO Appeal - Billing Issues - Ralph Doncaster Open

5 passages · 5 docs M125442025

NSPI DRO Appeal - Billing Issues - Leslie Axford Closed

20 passages · 12 docs M125362025

NSPI General Complaint - Overhead Wires - Tye Laframboise Closed

1 passages · 1 doc M125302025

NSPI DRO Appeal - Billing Issues - Gashahun Closed

2 passages · 1 doc M125272025

NSPI DRO Appeal - Billing Issues - Kincaid-Webster Open

2 passages · 2 docs M124992025

Nova Scotia Power Inc. - Application for approval of 2025/26 Time Varying Pricing (TVP) Tariffs Closed

3 passages · 2 docs M124852025

NSPI DRO Appeal - Billing Issues - Jean Nearing Closed

1 passages · 1 doc M124762025

NSPI DRO Appeal - Billing Issues - Liang Lu Closed

1 passages · 1 doc M124712025

NSPI Complaint - Billing Issues - Chantelle Murphy Open

13 passages · 6 docs M124572025

NSPI Complaint - Systemic Regulatory Compliance Issues - Blarney Stone Restaurant Closed

6 passages · 2 docs M124512025

Nova Scotia Power Inc. - 2026 General Rate Application (GRA) Closed

98 passages · 24 docs M124412025

Nova Scotia Power - Emergency Services Restoration Plan - 2025 Drill Report Closed

2 passages · 1 doc M124382025

EfficiencyOne - 2025 Q2 Demand Side Management (DSM) Report Closed

2 passages · 1 doc M124142025

NSPI DRO Appeal - Solar Billing - Karen Chetwynd Closed

4 passages · 4 docs M124122025

Nova Scotia Independent Energy System Operator (IESO Nova Scotia) - Proposed expenditure and revenue requirements for test year ending March 31, 2026 Closed

3 passages · 3 docs M124172025

Nova Scotia Power Inc. - CI C0071528 – FLISR Implementation – $4,638,245 Closed

1 passages · 1 doc M124132025

NSPI DRO Appeal - Billing Issues - Adam Bowser Closed

4 passages · 4 docs M123942025

NSP Maritime Link Inc. - 2026 Assessment Application - NSPML Closed

7 passages · 2 docs M123762025

Review of NS Power Performance Standards Open

5 passages · 3 docs M123712025

Nova Scotia Power Inc. - CI C0061005 – POA Cell Capping 2025 – $2,530,405 Closed

6 passages · 1 doc M123502025

Nova Scotia Power Inc. - 2024 Short Run Marginal Cost (SRMC) Test to Rates Report Closed

1 passages · 1 doc M123432025

NSPI Complaint - Power Connection - Roseview Developments Inc. Closed

4 passages · 1 doc M123382025

NSPI DRO Appeal - Smart Meter Issues - Sherry Dennis Closed

10 passages · 6 docs M122902025

EfficiencyOne - 2025 Q1 Demand Side Management (DSM) Report Closed

1 passages · 1 doc M122822025

EfficiencyOne - New Benefit Cost Analysis Test for Evaluating Demand Side Management (DSM) Plans Closed

15 passages · 12 docs M122732025

Board Inquiry into Nova Scotia Power's Cybersecurity Incident Open

122 passages · 21 docs M122492025

EfficiencyOne - 2026 DSM Extension Application Closed

12 passages · 6 docs M121862025

EfficiencyOne - 2024 DSM Annual Progress Report and 2024 DSM Evaluation Reports Closed

42 passages · 3 docs M121772025

Nova Scotia Power Inc. - Distributed Energy Resource (DER) Integration Roadmap Open

1 passages · 1 doc M121492025

Nova Scotia Power Inc. - Investigation arising from Joint Use Agreement between NS Power and Bell Aliant Closed

17 passages · 8 docs M119902024

Nova Scotia Power Inc. - WACC and AFUDC Rates Application for 2025 Closed

2 passages · 2 docs M119832024

EfficiencyOne 2024 Q3 Demand Side Management (DSM) Report Closed

3 passages · 2 docs M119272024

Nova Scotia Power Inc. - CI 50518 – HYD Ruth Falls Main Dam Refurbishment – $15,445,508 (ATO) Closed

1 passages · 1 doc M116472024

EfficiencyOne - Behavioral Program Update Closed

5 passages · 4 docs M116302024

EfficiencyOne - 2023 DSM Annual Progress Report and 2023 DSM Evaluation Reports Closed

44 passages · 3 docs M111082023

P-194 - Nova Scotia Power Inc. (NSPI) - 2023 Load Forecast Report Closed

4 passages · 1 doc M105692022

P-194 - Nova Scotia Power Inc. (NSPI) - 2022 Load Forecast Report Closed

1 passages · 1 doc M104732022

E-ENS-R-22 EfficiencyOne 2023-2025 Demand Side Management (DSM) Plan Application Closed

51 passages · 8 docs M090962019

Approval of a Supply Agreement for Electricity Efficiency and Conservation Activities between EfficiencyOne (E1) and Nova Scotia Power Inc.(NS Power), the establishment of a final agreement between the parties, and approval of a 2020-2022 Demand Side Management (DSM) Resource Plan Closed

94 passages · 13 docs M089292018

P-884 - Nova Scotia Power Inc. (NSPI) - Integrated Resource Planning (IRP) and M08059--Generation Utilization and Optimization Closed

1 passages · 1 doc M088882018

E-ENS-G-18 - EfficiencyOne - Evaluation of DSM Programs - Application to allow inclusion of Non-Energy Benefits Closed

4 passages · 3 docs M086042018

E-ENS-R-18 - EfficiencyOne - 2019 Demand Side Management (DSM) Plan Application, 2017 Annual Progress Report and 2017 Evaluation Reports Closed

102 passages · 7 docs M075442016

E-ENS-R-16 - EfficiencyOne - Incentive Setting Methodology Review and Recommendations Closed

7 passages · 6 docs M071512015

E-R-15 - Nova Scotia Power Inc. (NSPI) - 2016-2018 DSM Plan - NSPI Cost Allocation Proposal Closed

1 passages · 1 doc M067332015

E-ENS-R-15 - EfficiencyOne Application for approval of a Supply Agreement for Electricity Efficiency and Conservation Activities between Efficiency One and Nova Scotia Power Inc.- NSPI - 2016-2019 DSM Plan Closed

154 passages · 15 docs M048192012

E-ENSC-R-12 - Efficiency Nova Scotia Corporation - Application for Approval of its Demand Side Management (DSM) Plan for 2013 - 2015 Closed

136 passages · 8 docs M036692010

E-ENSC-R-10 - Efficiency Nova Scotia Corporation - Electricity Demand Side Management Plan for 2012 Closed

61 passages · 9 docs M036662010

P-188 - NSPI Regulation 3.6 - Net Metering - Request approval of the revised Regulation 3.6 Closed

1 passages · 1 doc M035072010

CI# 28752 - P-128.10 - NSPI WO - LM 6000 - Overhaul Tuft's Cove #5 Engine - $2,532,039 Closed

1 passages · 1 doc M034522010

ENSC-TRAN - Efficiency Nova Scotia - Nova Scotia Power Inc. - Demand Side Management Transition Plan Closed

33 passages · 1 doc M034132010

CI# 39323; CI# 39626; CI# 39627; & CI# 39628 - P-128.10 - NSPI WO - (Digby Wind Project) Application for approval of capital work orders in the amount of $82.8 million for the acquisition, construction and interconnection of the Digby Wind Farm Project Closed

6 passages · 1 doc M031542010

P-111.6 - Nova Scotia Power Inc. - Approval of NSPI's Amended Accounting Policy and Procedures Manual. (US GAAP) Closed

1 passages · 1 doc M030842010

CI# 30954 - P-128.10 - NSPI WO - LIN3 - ESP Gas Flow Modifications - $1,473,990 Closed

1 passages · 1 doc M042651999

P-871 - Nova Scotia Power Inc. - Application for a Load Retention Rate (2000) Closed

5 passages · 3 docs