HomeCustomer ServiceM12536Evidence
Topic/Matter Intersection

Topic:"Customer Service" in M12536

Matter: NSPI General Complaint - Overhead Wires - Tye Laframboise
1 passage 1 document

Customer Service across all matters →

101818Board Decision Letter 1 passage
Section 4 p. p. 0
ervice allowance. [Exhibit L-3, IR-2, p. 1] … Document: 328624 The relevant paragraph in NS Power's Regulations, Section 2.11, sets out the requirements related to secondary services and states: Secondary Services - The Company is not requ...

AI summary NS Power's regulations and utility service requirements outline customer responsibilities for secondary services and underground residential distribution. Customers are responsible for installation, ownership, and maintenance of services from the URD box to the residence, with limited exceptions.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →