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Topic/Matter Intersection

Topic:"Customer Service" in M11108

Matter: P-194 - Nova Scotia Power Inc. (NSPI) - 2023 Load Forecast Report
4 passages 1 document

Customer Service across all matters →

N-7NSPI (Synapse) RIR-1 to RIR-46 - Redacted 4 passages
Section 810
dence for this use case but demonstrate the theoretical opportunity to build such functionality should it prove to be useful. Further consideration and analysis will be presented in future reporting. 3.1.3 . C USTOMER EXPERIENC E OB SERVAT...

AI summary The document discusses customer experience observations from the ChargePoint pilot program, highlighting high satisfaction with cost-savings and environmental benefits. NS Power plans to survey ev.energy participants in 2023, and the report mentions ongoing use case testing for bi-directional charging.

Section 2358
Appendix B-3 NAVIGANT 2019 Electricity Usage Surveys - Residential TABLE 43: Does your household pay for its own electricity or does someone else pay for it?

AI summary Appendix B-3 from the document includes a table titled '2019 Electricity Usage Surveys - Residential' with a question about who pays for household electricity. The table is part of a survey conducted by NAVIGANT.

Section 2359
2019 Electricity Usage Surveys - Residential TABLE 43: Does your household pay for its own electricity or does someone else pay for it?

AI summary This section of the document presents a survey question from the 2019 Electricity Usage Surveys focusing on residential electricity payment responsibility, asking whether the household pays for its own electricity or if someone else pays for it.

Section 2576
Appendix B-4 NAVIGANT 2019 Electricity Usage Surveys - Business TABLE 26: Does your company pay for its own electricity at your business’ Nova Scotia location where you work, or does someone else, such as a landlord pay for it?

AI summary Appendix B-4 of the document presents a survey conducted by Navigant in 2019, focusing on business electricity usage in Nova Scotia. It includes a question about who pays for electricity at a business location, indicating an exploration of billing responsibilities.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →