Topic/Matter Intersection

Topic:"Customer Service" in M13075

Matter: NSPI DRO Appeal - Meter and Billing Issues - Berin MacNabb

3 passages 2 documents

M-1Notice of Appeal (redacted) 1 passage

Section 37

PO Box 848, Halifax Nova Scotia B3J 2V7 www.nspower.ca Account Number 2134551-7 Amount due Sep 11 $1,648.90 Enter payment amount 21345517 000000164890 000000164890 August 21, 2026 Julie Bibby-MacNabb Dear Julie Bibby-MacNabb, We are writin...

AI summary Nova Scotia Power informed Julie Bibby-MacNabb that the meter test confirmed the meter operates within prescribed accuracy limits. The letter also outlines the option to request a further test by Measurement Canada at a cost of $55.00, with a potential credit if the meter is found to be inaccurate.

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M-3NSPI Response to Appeal (redacted) 2 passages

REDACTED

REDACTED Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M13075 – DRO Appeal – Berin MacNabb Dear Ms. Wallace: In the Nova Scotia Energy Board's (Board, NSEB) letter...

AI summary This document is a letter from Lisa Wallace, Chief Clerk of the Nova Scotia Energy Board, directing Nova Scotia Power Inc. to respond to an appeal by Berin MacNabb regarding a decision by the Dispute Resolution Officer (DRO) dated August 22, 2026. The letter outlines the required response deadline and provides details about the DRO decision and attached documents.

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REDACTED MacNabb DRO Appeal Attachment 5 Page 1 of 1 REDACTED (CONFIDENTIAL INFORMATION REMOVED)

REDACTED MacNabb DRO Appeal Attachment 5 Page 1 of 1 REDACTED (CONFIDENTIAL INFORMATION REMOVED) PO Box 910 ● Halifax, Nova Scotia ● Canada ● B3J 2W5 August 21, 2026 Dear Julie Bibby-MacNabb, Re: Account No Meter No. 2279206 We are writing...

AI summary Nova Scotia Power informed Julie Bibby-MacNabb that a meter test confirmed her meter operates within prescribed accuracy limits. They offered the option to request an independent test by Measurement Canada at a cost of $55, with a potential credit if inaccuracies are found. Customer service contact information and energy-saving programs were also provided.

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Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →