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Topic/Matter Intersection

Topic:"Customer Service" in M13133

Matter: Nova Scotia Power Inc. - Application for Financing Order authorizing the Securitization of $1 billion in costs, collected through a Securitization Cost Recovery Rider
1 passage 1 document

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N-1Application - Redacted 1 passage
SMALL GENERAL CRITICAL PEAK PRICING TARIFF Page 3 of 4 Rate Code 72 p. pp. 156-183
SMALL GENERAL CRITICAL PEAK PRICING TARIFF Page 3 of 4 Rate Code 72 (6) Customers will be notified of a Critical Peak Event in advance. By 4:00 pm the day prior to the event, the Customer will receive a notification message. The Customer i...

AI summary The document outlines the notification procedure for Critical Peak Events under the Small General Critical Peak Pricing Tariff. Customers must be notified by 4:00 pm the day before an event, and they are responsible for ensuring their contact information is up to date with NSPI.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →