HomeCustomer ServiceM12980Evidence
Topic/Matter Intersection

Topic:"Customer Service" in M12980

Matter: NSPI DRO Appeal - Billing Issues - Kenneth McPhee
1 passage 1 document

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M-3NSPI Response to the Appeal - Redacted 1 passage
Section 4 p. p. 0
Confidential Attachment 2 . August 4, 2026 L. Wallace available payment arrangement options remained too high. This is referenced on page 9 of 22 in Confidential Attachment 2 . - March 27, 2026 Mr. McPhee formally contacted the DRO regardi...

AI summary This document details a billing dispute between Mr. McPhee and NS Power, involving incorrect billing, a request for investigation, and communication with the DRO. NS Power confirmed the correct address, reviewed the bill, and agreed to follow up. The NSEB forwarded the complaint to the DRO, who requested NS Power's position and account documentation.

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