Topic/Matter Intersection

Topic:"Customer Service" in M12759

Matter: Town of Lunenburg Water Utility - 2026 General Rate Application

1 passage 1 document

L-1Water Rate Application 1 passage

12. CHARGE FOR MISSED APPOINTMENT BY CUSTOMERS

12. CHARGE FOR MISSED APPOINTMENT BY CUSTOMERS Where an appointment has been made by a customer to have a water service hooked up or a meter inspected, or water turned on to a property, or other visits to the property for the inception or...

AI summary The document outlines a policy where a $50.00 charge is applied to customers who miss scheduled appointments for water service installation or meter inspections, requiring the Utility to return to the property.

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