Topic:"Customer Service" in M12915

nths of the date of this letter. Please note, the current fee is $55.00 for this additional testing. You can request a meter test by Measurement Canada online at File a measurement-related complaint. Upon receipt of your request, they will...

AI summary The letter outlines the process for requesting a meter test through Measurement Canada, including the associated fee and potential account adjustments if inaccuracies are found. It also mentions customer support options and the Equal Billing program for budgeting electricity costs.

- June 4, 2026 NS Power subsequently called Mr. Fulljames and advised that the meter readings were 76.68 on February 16, 2026, 88.48 on March 2, 2026, and 6.34 on June 3, 2026. Mr. Fulljames advised that the property was equipped only with...

AI summary Mr. Fulljames and Ms. Ward reported discrepancies in electricity meter readings, claiming the meter continued to register demand even with the main breaker off, suggesting a defect. NS Power provided meter readings and offered a payment arrangement, while the DRO requested NS Power's position and account documentation to resolve the dispute.