Topic:"Customer Service" in M12915

nths of the date of this letter. Please note, the current fee is $55.00 for this additional testing. You can request a meter test by Measurement Canada online at File a measurement-related complaint. Upon receipt of your request, they will...

AI summary The letter outlines the process for requesting a meter test through Measurement Canada, including the associated fee and potential account adjustments if inaccuracies are found. It also mentions customer support options and the Equal Billing program for budgeting electricity costs.

- June 4, 2026 NS Power subsequently called Mr. Fulljames and advised that the meter readings were 76.68 on February 16, 2026, 88.48 on March 2, 2026, and 6.34 on June 3, 2026. Mr. Fulljames advised that the property was equipped only with...

AI summary Mr. Fulljames and Ms. Ward reported discrepancies in electricity meter readings, claiming the meter continued to register demand even with the main breaker off, suggesting a defect. NS Power provided meter readings and offered a payment arrangement, while the DRO requested NS Power's position and account documentation to resolve the dispute.

Secure payments If you are able to pay your outstanding bill balance by the due date, you can securely make a payment through MyAccount or your bank's website by setting Nova Scotia Power up as a payee. Thank you. We are always here to hel...

AI summary The text provides information on how customers can securely pay their outstanding bills by setting up Nova Scotia Power as a payee through MyAccount or their bank's website. It also includes contact information for customer inquiries.

Secure payments If you are able to pay your outstanding bill balance by the due date, you can securely make a payment through MyAccount or your bank's website by setting Nova Scotia Power up as a payee. Thank you. We are always here to hel...

AI summary This document provides information on how customers can securely pay their outstanding bills to Nova Scotia Power by setting up the company as a payee through MyAccount or their bank's website. It also includes contact details, anti-spam and confidentiality notices, and attachment limits for email communications.