HomeCustomer ServiceM12730Evidence
Topic/Matter Intersection

Topic:"Customer Service" in M12730

Matter: NSPI Complaint - Infrastructure Concerns - Greg Nichols
1 passage 1 document

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N-2NSPI Response to Complaint - Redacted 1 passage
REDACTED (CONFIDENTIAL INFORMATION REMOVED) p. p. 0
REDACTED (CONFIDENTIAL INFORMATION REMOVED) PO Box 910 Halifax, Nova Scotia Canada B3J 2W5 March 09, 2026 Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12730 – Cu...

AI summary Greg Nichols filed a complaint alleging NS Power violated service standards by failing to provide a voltage quality report after recording 108.6 V at his panel. NS Power installed a data logger in January 2026 but did not share results. The NSEB directed NS Power to respond by March 18, 2026, and provide a copy to the complainant.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →