Topic:"Customer Service" in M12773

Statement of Account / Customer / Premises Customer CELINE FRANZ Service address 2026-02-10 CHG $1,408.24 $1,403.04 2026-01-06 PAY 284.00CR 5.20CR 2025-12-09 CHG $278.80 $278.80 2025-11-06 PAY 13.40CR $0.00 2025-10-09 CHG 536.42CR $13.40 2...

AI summary A customer account statement for Celina Franz detailing charges, payments, and balances from 2022 to 2026. The table shows transaction dates, types (e.g., CHG, PAY, LCG), amounts, and cumulative balances, reflecting a history of electricity or utility billing activity.

September 29, 2026 Celine Franz Dear Celine: Re: NS Power Account No. Meter No. 2314908 We are writing to confirm the results of the recently requested meter test. This test was conducted following your inquiry regarding electrical usage a...

AI summary Nova Scotia Power conducted a meter test at the request of Celine Franz and confirmed the meter operates within prescribed accuracy limits. The letter outlines the option to request a further test by Measurement Canada at a cost of $55.00, with a potential credit if inaccuracies are found. Customer support contact information and energy-saving programs are also provided.

Aw: Fw: 2026 HEAT Fund - Eligibility Approved Von An [email protected] Datum 06.05.2026 18:02 Hi, I apologize in advance for contacting you again via email. Unfortunately, NS Power still hasn't credited the $400 to my account. Ple...

AI summary Celine Franz is contacting the HEAT Fund team regarding a delay in receiving a $400 credit to her Nova Scotia Power account. She has already been informed that the payment was approved but has not yet been credited, and she is frustrated with the delay, questioning whether the credit will be applied directly to her account or sent as a credit note by mail.