Section 36
Pt. Contacts Tree customer’s service line.
AI summary The text contains a fragment of a document outlining a customer service line and contacts tree, but lacks substantive content for analysis.
Topic/Matter Intersection
Topic:"Customer Service" in M12787
N-1Report 2 passages
Section 50
00 Étang Contacts West customer’s service line. Cape Heavy, wet snow accumulation 1/19/2026 Grand Adverse Breton 360 31 41 0 Wet Snow caused the transformer fuse to 1 12.2 10:33 Étang Weather West open.
AI summary A transformer fuse at Étang opened on 1/19/2026 due to heavy, wet snow accumulation, causing a customer service line interruption. The incident involved 1 affected customer and 12.2 CHI (Customer Hours of Interruption), with weather conditions cited as the root cause.
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