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Topic/Matter Intersection

Topic:"Customer Service" in M12290

Matter: EfficiencyOne - 2025 Q1 Demand Side Management (DSM) Report
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E-1Report 1 passage
Table 1 Update on Implementation of 2024 Evaluation Recommendations p. p. 44
Table 1 Update on Implementation of 2024 Evaluation Recommendations Year Evaluation/ Verification Recommendation Text Source Status Comments Expected Period of Completion 2024 Evaluation To assess progress with participant wait times, E1 c...

AI summary The text discusses the implementation of a 2024 evaluation recommendation for E1, which involves tracking participant wait times and program delivery satisfaction levels through quarterly customer satisfaction surveys in 2025. E1 has implemented tracking dashboards and monthly reviews with partners to evaluate progress.

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