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Topic/Matter Intersection

Topic:"Customer Service" in M12558

Matter: Review of NS Power's Five-Year Reliability Plan 2025-2029
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N-1Five-Year Reliability Plan 1 passage
M11692 2025 Storm Cost Recovery Rider (SCRR) p. pp. 5-6
M11692 2025 Storm Cost Recovery Rider (SCRR) 1 customer engagement. In other jurisdictions in the United States and Canada, surveys have been 2 distributed to customers to gather this information, which is then presented to regulators for...

AI summary The document discusses NS Power's approach to customer engagement and reliability investment planning, emphasizing the importance of considering customer input and the need for flexibility in the 2025 Storm Cost Recovery Rider (SCRR) and 2026 ACE Plan. It also references the 2022 Annual Capital Expenditure Plan and highlights the need for balancing system resilience with cost considerations and ratepayer impacts.

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