Residential customer Kenneth McPhee files appeal response disputing NSPI billing calculations following alleged meter mix-up at multi-unit property

M12980 · NSPI DRO Appeal - Billing Issues - Kenneth McPhee

AI summary

Appellant Ken McPhee contests NSPI billing in Matter M12980, alleging his electricity meter was mixed up with that of a larger adjacent unit occupied by a couple with a child, resulting in charges he believes reflect the other unit's consumption
McPhee disputes a charge reflecting 3,105 kWh over 112 days for a unit he describes as approximately 200 sq. ft., noting he also spent ten days away during that period, and references a prior 8.5-month period in a larger unit with appliances that totalled only 2,274 kWh
The appellant identifies a gap in Billing Procedures: he states he received no bill for the period December 5, 2025 to January 28, 2026, and questions how NSPI's $185.84 credit was calculated against the original $238.28 bill for 747 kWh
McPhee requests actual meter readings for his specific unit before making further payment, asserting the meter assignment error was NSPI's responsibility and that remaining balance of approximately $717 is unjustified
The filing references the Canadian average daily household consumption of 30 kWh/day as a benchmark, implying the billed 3,105 kWh over 112 days (~27.7 kWh/day) for a 200 sq. ft. single-occupant unit is implausible

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What was filed

Documents filed on this day

M-4 Appellant's Response to NSPI - Redacted exhibits