99196 Other documents 09/03/2025

Clarification of Issues

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This document is an exhibit containing various unrelated items filed as part of an application batch in a Nova Scotia Energy Board regulatory matter. It includes an email complaint about General Electric Utility, a cautionary message about email security, a regulatory complaint regarding Nova Scotia Power's compliance with Board-approved tariffs, a letter requesting an investigation into specific practices by Nova Scotia Power, and social media links for a restaurant.

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Filed in: M12457 — NSPI Complaint - Systemic Regulatory Compliance Issues - Blarney Stone RestaurantThe complainant wishes to clarify that their complaint is not related to a billing error, which has already been resolved directly with Nova Scotia Power. Rather, the concern is with broader systemic issues regarding NSP’s billing and metering practices under Board-approved tariffs. The complainant notes that some of NSP’s demand meters cannot be manually reset, which affects the correct application of rates. Additionally, customers with variable seasonal demand are disadvantaged when demand is estimated or carried forward without resetting the demand register.

Filing event: APPLICATION on 09/03/2025

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