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M12457 Closed Electricity

NSPI Complaint - Systemic Regulatory Compliance Issues - Blarney Stone RestaurantThe complainant wishes to clarify that their complaint is not related to a billing error, which has already been resolved directly with Nova Scotia Power. Rather, the concern is with broader systemic issues regarding NSP’s billing and metering practices under Board-approved tariffs. The complainant notes that some of NSP’s demand meters cannot be manually reset, which affects the correct application of rates. Additionally, customers with variable seasonal demand are disadvantaged when demand is estimated or carried forward without resetting the demand register.

Filed 09/03/2025 8 documents

What's happened

Filing Timeline

  • 12 Feb
    Document
  • 10 Dec
    Document
  • 09 Oct
    Document
  • 18 Sep
    Document
  • 03 Sep
    Document

The filings themselves

Documents

Exhibits 3 files
  • M-1 NSPI Complaint - Redacted PDF · 09/03/2025
  • M-2 Complainant's Supporting Documentation PDF · 09/03/2025
  • M-3 NSPI's Response to Complaint - Redacted PDF · 09/18/2025
Other documents 5 files
  • 99196 Clarification of Issues PDF · 09/03/2025
  • 99211 Formal Ack Let - Redacted PDF · 09/03/2025
  • 99616 Complainant's Response to NSPI - redacted PDF · 10/09/2025
  • 100263 Board's Letter to NSPI PDF · 12/10/2025
  • 100931 Let Advising Closure of Matter PDF · 02/12/2026

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