L-3Appellant's Supporting Documentation - Redacted
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PART 3 — THE 2025 CYBERATTACK PERIOD COMPOUNDS THE METER ISSUE In addition to the underlying meter accuracy concern, the NS Power cyberattack of March 19, 2025 introduced estimated billing which further distorted our account during the per...
AI summary The 2025 cyberattack on NS Power led to estimated billing, which exacerbated existing meter accuracy issues and distorted customer accounts during a period of expected low usage.
L-4Appellant Supplemental Information (redacted)
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The days immediately surrounding the meter swap provide a direct, controlled before/after comparison at the identical service address, with no change in occupants, appliances, or season: OLD Meter NEW Meter Measurement window July 4 AM – J...
AI summary The document presents a controlled before/after comparison of electricity consumption at the same service address following a meter swap, showing a 95–96% reduction in recorded usage, suggesting that the old meter was overcounting.
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