1. Normal Billing History at I moved into in August 2024. Throughout my tenancy, my bills averaged approximately $135 every two months (about $67.50 per month). This usage was consistent and predictable.
AI summary The tenant moved in August 2024 and reports consistent, predictable bills averaging $135 every two months ($67.50 monthly), indicating stable energy usage.
4. First Bill at Major Irregularity On September 22 , we received a bill for $437.29 . This amount is highly unusual given: - We were told the unit averaged under $80 per month . - We moved in August 20th and stayed a few nights until Sept...
AI summary The customer received an unusually high bill of $437.29, disputing it due to a short stay, new building, and low usage patterns. They argue the charge contradicts prior assurances of under $80/month and highlights discrepancies in billing accuracy.
7. Good-faith payment of current, undisputed charges To avoid any confusion regarding current charges — and to demonstrate good faith during the appeal process — Mr. Campbell has paid the most recent bill dated May 25, 2026 in the amount o...
AI summary Mr. Campbell paid his May 2026 bill of $146.17 to demonstrate good faith during the appeal process, emphasizing that his payments are accurate and reasonable. The dispute pertains solely to abnormal or misallocated usage in the September 2025 billing period, with proof of payment attached.
Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →