NSPI DRO Appeal - Billing Issues - Shaun Campbell
What's happened
Filing Timeline
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13 Jul
DocumentNSEB dismissed Shaun Campbell's appeal of a DRO billing decision, upholding NS Power's metering and estimation practices while directing NS Power to offer a payment plan within 30 days.
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19 Jun
RIRNova Scotia Power filed responses to NSEB's second set of information requests in the Shaun Campbell DRO appeal, correcting earlier statements about automatic payment enrollment and clarifying estimated billing methodology.
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05 Jun
Document—
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27 May
Document—
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14 May
RIR—
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23 Apr
Document—
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26 Mar
Document—
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19 Mar
Document—
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05 Mar
Correspondence—
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02 Mar
Document—
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28 Feb
Document—
The filings themselves
Documents
Exhibits
12 files
- C-1 Notice of Appeal (redacted)
- C-2 Appellant Correspondence with NSPI Henderson (redacted)
- C-3 Meter Readings (redacted)
- C-4 NSPI Notes re Appellants Meter (redacted)
- C-5 Meter Test Results
- C-6 Correspondence between NSPI, DRO, and Appellant (redacted)
- C-7 DRO Decision d. February 26, 2026 (redacted)
- C-8 NSPI Response to Appeal (redacted)
- C-9 Appellants Response to NSPI (redacted)
- C-10 NSPI (NSEB) RIR-1 to RIR-10 - Redacted
- C-11 Appellant’s Additional Evidence - Redacted
- C-12 NSPI (NSEB) Second Set RIR-11 to RIR-12 (redacted)
Other documents
4 files
- 101144 Board Acknowledgment Letter (redacted)
- 101720 NSEB (NSPI) IR-1 to IR-10 (redacted)
- 102291 NSEB (NSPI) Second Set IR-11 to IR-12
- 102738 Board Decision (redacted)
What's discussed — click to drill in
Topics
Billing Procedures
51 passages across 11 documents
Appeal Processes
14 passages across 9 documents
Complaint Resolution
11 passages across 5 documents
Rates And Money
10 passages across 7 documents
Customer Service
9 passages across 5 documents
Regulatory Approval Processes
9 passages across 6 documents
Grid Modernization
6 passages across 5 documents
Cost To Customer
4 passages across 3 documents
Regulatory Oversight
4 passages across 3 documents
Affordability
3 passages across 2 documents
Energy Usage Patterns
3 passages across 2 documents
Rate Design
3 passages across 2 documents
Boards Regulatory Rules
2 passages across 2 documents
Energy Efficiency
2 passages across 2 documents
Information Disclosure
2 passages across 2 documents
Public Utilities Act Nova Scotia
2 passages across 2 documents
Regulatory Compliance
2 passages across 1 documents
Compliance Legislation
1 passages across 1 documents
Cybersecurity
1 passages across 1 documents
Disconnection Procedures
1 passages across 1 documents
Evidence Requirements
1 passages across 1 documents
Harmonized Sales Tax
1 passages across 1 documents
Load Management
1 passages across 1 documents
Performance Monitoring
1 passages across 1 documents
Rate Rider
1 passages across 1 documents
Stakeholder Engagement
1 passages across 1 documents
Tariff Design
1 passages across 1 documents