102291NSEB (NSPI) Second Set IR-11 to IR-12
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NOVA SCOTIA ENERGY BOARD IN THE MATTER OF: THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF: An Appeal of the Dispute Resolution Officer's Decision by a customer of NOVA SCOTIA POWER INC. (NS Power) – Shaun Campbell
AI summary The Nova Scotia Energy Board is handling an appeal by Shaun Campbell, a customer of Nova Scotia Power Inc. (NS Power), against a Dispute Resolution Officer's decision under the Public Utilities Act. The proceeding involves a customer's challenge to a regulatory decision.
102738Board Decision (redacted)
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CONCLUSION Pursuant to the Public Utilities Act , the Board is responsible for the general supervision of all public electric utilities operating in Nova Scotia, including NS Power. Among other things, the Board's jurisdiction includes app...
AI summary The Board upholds the DRO's decision regarding the customer's appeal of high electricity bills, finding that NS Power complied with regulations by using historical data and reconciling estimates with actual meter readings. The Board also notes a separate investigation into a cybersecurity incident under M12273 and directs NS Power to offer a payment plan if needed.
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