Topic:"Rates And Money" in M12726

Statement of Account / Customer / Premises Customer SHAUN CAMPBELL COMPANY CONTRA CONTRA INON CA VIFDELL Service addre ess 2026-01-23 CHG $61.57 $712.96 2025-11-21 CHG $214.10 $651.39 2025-09-22 CHG $437.29 $437.29 Service addre ess 2025-0...

AI summary This document presents a detailed account of charges and payments for a customer named Shaun Campbell, including dates, amounts, and notes on discrepancies and estimated readings. The customer raises concerns about incorrect charges, unexplained credits, and billing inaccuracies.

However, no one was living in the apartment during the summer months : - I was working in the Northwest Territories from June to August. - My partner was staying with her family. - The apartment was unoccupied (except my partner did spend...

AI summary The customer received an unusually high first bill of $437.29 in September, despite the apartment being unoccupied during the summer and the customer being a student who uses utilities sparingly. The building is new, and usage is expected to be low.

Board approved Regulations relevant to this matter are 5.1, 5.5, 6.4, 6.5 and 6.7– copy attached. Also relevant and attached are the Electricity and Gas Inspection Act Regulations. Your dispute is in part a "consumption dispute". A fundame...

AI summary The Board approved relevant regulations, including sections 5.1, 5.5, 6.4, 6.5, and 6.7, along with the Electricity and Gas Inspection Act Regulations. The dispute involves a consumption issue, where N.S.Power is responsible for delivering power to the metering point, not for on-premise energy consumption. Meter accuracy is critical in billing disputes and is tested by N.S.Power in their accredited meter shop.

Billing date Mar 24 Includes payments received by Mar 24 Amount owing from last bill 712.96 Balance owing after last payment $712.96 Energy charges: Base Charge $19.17/month 45.37 Energy 516 kWh x $0.18187 93.84 Total energy charges 139.21...

AI summary This billing statement outlines the charges for a customer's electricity usage, including base charges, energy costs, taxes, and provincial rebates, with a total amount due of $859.13 by April 23, 2026. No late fees are applied for outstanding balances.

Nova Scotia Power Inc. PO Box 848, Halifax Nova Scotia B3J 2V7 www.nspower.ca Account Number Amount due Apr 23 $859.13 Enter payment amount

AI summary The document shows a utility bill from Nova Scotia Power Inc. with an account number and an amount due of $859.13 as of April 23. The text includes a placeholder for payment entry and an image reference.

Campbell DRO Appeal (NSEB M12726) NSPI Responses to NSEB Information Requests 1 Request IR-03: 2 3 Please demonstrate the calculations for the split energy charges (2 base charges, 2 energy 4 amounts) in the March 12, 2025 bill. 5 6 Respon...

AI summary NSPI provided calculations for split energy charges in a March 2025 bill, using different rates for two periods and prorating based on days. NSPI also explained that an estimated closing bill was issued for service from March to June 2025, and a meter read was requested under an order, though details on who requested it and whether it was performed in person are not provided.

7 The estimate was based on daily average based on same time last year/same season code. Prior Prior Usage Per Year Year Prior Day Prior Revenue Prior Year Metered Billed Meter Year w/Multipler Season Year/ Month Bill Date Usage Usage Mult...

AI summary The text provides a brief description of an estimate based on a daily average using the same time last year/same season code, followed by a table containing data related to prior revenue, usage, and other metrics.

Nova Scotia Power Inc. PO Box 848, Halifax Nova Scotia B3J 2V7 Any questions? Please call us at 1-800-428-6230 Weekdays 8am-6pm www.nspower.ca Rates changed May 1, 2026 visit nspower.ca/ rates Account Number Amount due Jun 22 $836.12

AI summary This document is a billing notice from Nova Scotia Power Inc. dated June 22, indicating an amount due of $836.12. It includes contact information and a website for rate changes effective May 1, 2026.

SUMMARY I understand you are seeking an explanation of the charges on your NS Power bills for the properties located at Bartmouth You request a review of NS Power's billing allocation and meter read accuracy for these service addresses.

AI summary The user is requesting an explanation of charges on their NS Power bills for properties in Bartmouth, specifically a review of billing allocation and meter read accuracy for these service addresses.

Below is the summary of your usage, based on the copies of the bills and the Account Usage Info NS Power provided. Bill date Meter reading Usage Daily usage Total amount due Service period September 12, 2024 2298 read Sep 10 810 20.3 $190....

AI summary The document provides a summary of usage based on bills and account information from NS Power. It includes meter readings, usage, and billing details for multiple periods. NS Power responded to an information request regarding an estimated meter read and provided an actual read and recalculated average usage.

The Board finds that is not the case. On February 26, 2026, NS Power explained to the DRO that the connection read of 8531 taken on May 30, 2025, was a true read, completed in person by a NS Power's field representative. NS Power included...

AI summary The Board confirms that NS Power accurately calculated the charges in the July 2025 and September 2025 bills. The July bill included estimated charges based on a prior meter read, while the September bill corrected this with the actual usage. The Board also notes that the May 30, 2025 meter read was a true read conducted by a NS Power representative.

The table below shows your payment history for Date Amount Account October 3, 2024 $190.04 Portland Street January 3, 2025 $145.83 Portland Street January 22, 2025 $100.00 Portland Street Not an automatic payment February 28, 2025 $100.70...

AI summary The text presents a payment history table for a customer with payments made to the Portland Street account. It also mentions that NS Power responded to the Board's IR-2 and IR-11.

Your usage and bills at Below is the summary of your usage, based on the copies of the bills and the Account Usage Info NS Power provided.

AI summary The text provides a summary of a customer's usage based on their bills and account usage information from NS Power.

The Board finds that is not the case. On February 26, 2026, NS Power explained to the DRO that the connection read of 8531 taken on May 30, 2025, was a true read, completed in person by a NS Power's field representative. NS Power included...

AI summary The Board confirms that NS Power accurately calculated the charges on the July 2025 and September 2025 bills. The July bill used an estimated read, while the September bill corrected the charges based on an actual meter read of 2,373 kWh. The adjustment included credits for overcharged energy and taxes.