Topic:"Affordability" in M12845

Appeal - NS Power Dispute Resolution Officer (DRO) Reference Number: 260504001 Submitted on: Monday, May 04 2026 at 03:14:07 PM (ADT) Contact Information Name on account: Malcolm Mills Account number: Business contact: Account address: Add...

AI summary Malcolm Mills, a military veteran on a VAC disability pension, alleges that Nova Scotia Power (NSP) overcharged him over $10,000 for heat pump installations under the Efficiency Nova Scotia program. He claims NSP exploited seniors' desperation, inflating prices and leading to debt and credit damage. He seeks fair resolution and accountability.

accounts to collection agencies. My account is now in the collection agency and my credit rating is destroyed. I am open to fair compromise. Malcolm Mills How do they want the complaint resolved? I would like the account removed from Colle...

AI summary Malcolm Mills complains that his account was sent to a collection agency, damaging his credit rating. He requests removal from collection, investigation into exploitative practices targeting seniors/disabled individuals, 70% charge forgiveness, an apology, and assurance against future exploitation. Supporting document: NSDispute.odt.