Topic:"Appeal Processes" in M12826

Appeal - NS Power Dispute Resolution Officer (DRO) Reference Number: 260424001 Submitted on: Friday, April 24 2026 at 04:16:05 PM (ADT) Contact Information Name on account: Account number: Business contact: Genadi Account address: Address...

AI summary An appeal reference (260424001) submitted on April 24, 2026, by NS Power's Dispute Resolution Officer (DRO) includes contact details for Genadi, with addresses in Dartmouth, NS. The submission contains placeholder fields for account and mailing information.

escalate the matter to the appropriate regulatory authorities, including the Nova Scotia Energy Board. I look forward to a timely response and resolution. How do they want the complaint resolved? Dear Board Members, I am writing to formall...

AI summary A commercial customer appeals the Dispute Resolution Officer's decision regarding Nova Scotia Power's use of estimated meter readings for 11 consecutive months, leading to an abnormally high $7,464.83 bill. The complainant argues this practice was unreasonable, inaccurate, and unfair.

Grounds for Appeal

AI summary The document outlines the beginning of the grounds for appeal section, though no specific arguments or entities are detailed in the provided text.

REDACTED Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12826 – DRO Appeal – European New Market Dear Ms. Wallace: In the Nova Scotia Energy Board's (Board, NSEB)...

AI summary The Nova Scotia Energy Board directs NS Power to respond to an appeal by Mr. Genadi Shpoker regarding a DRO decision. The appeal concerns estimated billing due to a cyber incident, with a deadline of May 11, 2026. Confidential attachments include the DRO file and customer communications.

From: European New Markets NS < > Sent: May 27, 2026 3:16 PM To: Wallace, Lisa Cc: Nguyen, Anh ; Podolyako, Maryna Subject: Re: M12826 - NSPI to NSEB European New Market DRO Appeal Response \ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercis...

AI summary Genadi disputes the explanation of a 'security breach' for abnormal electrical usage and billing, requesting a technical investigation. The email highlights concerns about insufficient evidence and unresolved discrepancies in consumption data.

April 27, 2026 [[email protected]](mailto:[email protected]) Inga Giter European New Market 590 Portland Street, Unit 114 Dartmouth NS B2W 6B7 Dear Appellant: M12826 – Nova Scotia Power Inc. – Appeal by European New Mar...

AI summary The Board acknowledges an appeal (M12826) by European New Market against a decision by Nova Scotia Power Inc.'s Dispute Resolution Officer. NS Power's contact details are provided, along with procedural notes on public record access and confidentiality requests.

o Regulatory Rule 12 , a copy of which is attached to this letter. The evidence will, in any case, be made available to NS Power to allow the appeal to be properly addressed. Document Number: 329906 By copy of this letter, the Board reques...

AI summary The Board requests NS Power to respond to an appeal by May 11, 2026, and to provide the full file reviewed by the DRO. Disconnection notices on the property are placed on hold pending the Board's decision. The appellant has 10 business days to reply to NS Power's response.

NOVA SCOTIA ENERGY BOARD IN THE MATTER OF: THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF: An Appeal of the Dispute Resolution Officer's Decision by a customer of NOVA SCOTIA POWER INC. (NS Power) – European New Market INFORMATION REQUE...

AI summary The Nova Scotia Energy Board has issued information requests to Genadi Shpoker regarding an appeal of a Dispute Resolution Officer's decision by a customer of Nova Scotia Power Inc. Responses are due by August 13, 2026, and the contact person is Anh Nguyen.