Topic:"Appeal Processes" in M12876

Greg In response to your following email, I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Power and their Customers: I am not an employee of Nova Scotia Power or the Nova Scotia Ene...

AI summary Greg, the Dispute Resolution Officer (DRO), clarifies his role in resolving disputes between Nova Scotia Power (NSP) and customers, emphasizing that NSP is responsible for delivering power to the meter, not on-premise consumption. He states meter accuracy is critical for billing disputes and that customers may appeal DRO decisions to the Nova Scotia Energy Board (NSEB).

REDACTED Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12876 – DRO Appeal – Greg Hammond Dear Ms. Wallace: In the Nova Scotia Energy Board's (Board, NSEB) letter...

AI summary The Nova Scotia Energy Board directs Nova Scotia Power Inc. to respond to Greg Hammond's appeal of a May 19, 2026 DRO decision by June 9, 2026. The appeal includes attachments with DRO files, customer data, bills, meter tests, and charge details. NS Power must submit its response and share it with Hammond.

May 26, 2026 Greg Hammond Dear Appellant: M12876 – Nova Scotia Power Inc. – Appeal by Greg HAMMOND of a Decision of the Dispute Resolution Officer This will acknowledge receipt of your correspondence received by the Board on May 25, 2026,...

AI summary The Board acknowledges an appeal (M12876) by Greg Hammond against a decision by NS Power's Dispute Resolution Officer. NS Power must respond by June 9, 2026. The appeal process is outlined, with evidence becoming public unless confidential status is requested under Regulatory Rule 12.

is letter, the Board requests NS Power to file a response with the Board to the enclosed appeal on or before 2:00 PM on Tuesday , June 9, 2026 , and to provide a copy of Document Number: 330629 the complete file reviewed by the DRO in reac...

AI summary The Board requests NS Power to respond to an appeal by June 9, 2026, and to provide all relevant documents reviewed by the DRO. Disconnection notices on the property are placed on hold pending the Board's decision.

From: Wallace, Lisa Sent: August 17, 2026 12:00 PM To: Greg Hammond Cc: MacDonell, Rianne ; Cavanaugh, Marina ; Penney, Nicole ; Blake Williams ; Carley Freeman ; Chris Lanteigne ; Jennifer Ross ; Kathleen Murray ; Lisa Forsey ; Sofia Rein...

AI summary This email is from Lisa Wallace to Greg Hammond regarding the completion of a document related to the M12876 - NSPI DRO Appeal - Billing proceeding. The email is part of an ongoing regulatory process involving multiple stakeholders.