NSPI DRO Appeal - Billing Issues - Greg Hammond
What's happened
Filing Timeline
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CorrespondenceNSEB acknowledges Greg Hammond's appeal of a Nova Scotia Power Dispute Resolution Officer billing decision, directing NS Power to respond by June 9, 2026 and suspend disconnection notices pending Board determination.
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17 Aug
RIRNSEB grants Greg Hammond a 30-day extension to respond to Round 1 Information Requests in NSPI DRO billing appeal
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07 Aug
RIRNova Scotia Power filed responses to eleven information requests in the Greg Hammond DRO Appeal concerning meter changes, AMI billing errors, and smart meter accuracy
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17 Jul
DocumentNSEB Board Staff issued 18 combined Information Requests to Nova Scotia Power and customer Greg Hammond in a DRO billing appeal, with responses due August 7, 2026.
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25 May
DocumentGreg Hammond filed a Notice of Appeal to the NSEB challenging a May 19, 2026 DRO decision that upheld Nova Scotia Power's billing of $2,142.95 for a 136-day period following a customer information system error during meter replacement.
The filings themselves
Documents
Exhibits
5 files
- H-1 Notice of Appeal (redacted)
- H-2 DRO Decision d. May 19, 2026 (redacted)
- H-3 NSPI's Response to the Appeal - Redacted
- H-4 Appellant's Response to NSPI's Reply - Redacted
- H-5 NSPI (NSEB) RIR-1 to RIR-11
Other documents
5 files
- 102152 Board Acknowledgment Letter (redacted)
- 102830 NSEB (NSPI) IR-1 to IR-11
- 102831 NSEB (HAMMOND) IR-1 to IR-7 - Redacted
- 103224 Appellants Extension Request re RIR's (redacted)
- 103229 Board Extension Request Approval (redacted)
What's discussed — click to drill in
Topics
Billing Procedures
20 passages across 8 documents
Rates And Money
10 passages across 6 documents
Energy Efficiency
8 passages across 5 documents
Grid Modernization
6 passages across 4 documents
Regulatory Approval Processes
6 passages across 5 documents
Appeal Processes
5 passages across 4 documents
Complaint Resolution
4 passages across 3 documents
Confidentiality
4 passages across 2 documents
Rate Design
4 passages across 3 documents
Affordability
3 passages across 3 documents
Cost To Customer
3 passages across 2 documents
Customer Service
3 passages across 2 documents
Regulatory Oversight
3 passages across 2 documents
Compliance Legislation
2 passages across 2 documents
Electricity Generation
2 passages across 1 documents
Harmonized Sales Tax
2 passages across 2 documents
Regulatory Compliance
2 passages across 2 documents
Residential Programs
2 passages across 1 documents
Accounting Policies
1 passages across 1 documents
Cybersecurity
1 passages across 1 documents
Disconnection Procedures
1 passages across 1 documents
Financial Instruments
1 passages across 1 documents
Information Disclosure
1 passages across 1 documents
Rate Rider
1 passages across 1 documents