Topic:"Rate Design" in M12876

January and March 2026 invoices. The January invoice indicates Balance owing after last payment $672.27 and Total energy charges $0.00. The March invoice has the billed charges from Nov 4 to Mar 20. This customer is on a Time-of-Day rate a...

AI summary Greg Hammond disputes billing for the Nov. 2025–Jan. 2026 period, claiming a $672.27 payment was applied to a prior balance, leaving a $0.00 balance. The customer is on a Time-of-Day rate with Off-Peak, Mid-Peak, and Peak periods but is not enrolled in the paused Time-of-Day Pilot program. The Dispute Resolution Officer (DRO) seeks clarification on billing and the pause’s impact.

payments dating back to 2021. Please accept the following summary of activities and communications pertaining to the May 19, 2026 DRO decision being appealed by Mr. Hammond: June 9, 2026 L. Wallace • In November 2020, Mr. Hammond connected...

AI summary Mr. Hammond, a Time-of-Day (TOD) customer, appealed a May 2026 DRO decision regarding his 2021 energy bill. NS Power investigated and found his usage was lower than the previous occupant, with bills consistent with his prior address. The case references Confidential Attachments 2 (pages 3-4) for detailed billing analysis.

2561900 3/20/2026 TOD Mid-Peak kWh 1736.189 TOD Off-Peak kWh 10053.952 TOD On-Peak kWh 872.932 June 9, 2026 L. Wallace

AI summary The document contains a table with data related to time-of-day (TOD) electricity usage, including mid-peak, off-peak, and on-peak kilowatt-hours, along with a date and a name, L. Wallace.

Request IR-4: Reference Exhibit H3 NS Power's Response to Appeal. Pages 61 to 119 of pdf contain the customers invoices from November 18, 2020, through May 20, 2026. The invoices have the customer listed as Time of Day (TOD) from November...

AI summary The text outlines several requests related to NS Power's billing and metering practices, including explanations of billing periods, meter test codes, errors in energy charges, meter reads before rate changes, and the operation of an Electric Thermal Storage (ETS) unit.