Topic:"Rates And Money" in M12876

Nova Scotia Power Inc. PO Box 848, Halifax Nova Scotia B3J 2V7 Any questions? Please call us at 1-800-428-6230 Weekdays 8am-6pm www.nspower.ca Web Access# Account Number Amount due Apr 27 $2,142.95 GREG E HAMMOND Service address TOD Servic...

AI summary This document is a billing statement from Nova Scotia Power Inc. for Greg E Hammond, showing an amount due of $2,142.95 as of April 27. The average daily electricity cost during the billing period was $13.62, with past electric use data provided for comparison.

Jan 25 3464 Meter number 2561900 Rate code 06BO No. of days 136 New meter read 10053.95 Last meter read .00 Multiplier 1 kWhused 10054 2561900 06BM 136 1736.19 .00 1 1736 2561900 06BP 136 872.93 .00 1 873 Your meter was read on Mar 20, 2026

AI summary The document contains meter reading data for a customer with meter number 2561900, showing electricity usage across three different rate codes (06BO, 06BM, 06BP) over a 136-day period, with readings taken on Mar 20, 2026.

2561900 TOD Mid-Peak kWh 1736.189 TOD Off-Peak kWh 10053.952 TOD On-Peak kWh 872.932 It is NS Power's position that the customer has been billed appropriately.

AI summary The document presents a table with TOD (Time-of-Day) electricity usage metrics and states that NS Power believes the customer has been billed correctly.

- On May 12, 2026 Mr. Hammond contacted the DRO to formally dispute his NS Power bills. This is referenced on page 1of 33 in the DRO file attached as Confidential Attachment 1 . - On May 12, 2026 the DRO responded to Mr. Hammond and NS Pow...

AI summary Mr. Hammond disputed his NS Power bills with the DRO on May 12, 2026. NS Power explained that meter #2547271 was replaced due to billing disputes and found to be accurate. An error in the Customer Information System led to no billing for usage with meter #2561900 until March 2026, resulting in a large bill covering 136 days of usage.

It is NS Power's Position that the customer has been billed appropriately. NS Power attached the account ledger and meter reads for the subject account This is referenced on page 4 of 33 in the DRO file attached as Confidential Attachment...

AI summary NS Power asserts that the customer was billed appropriately for on-premise consumption. The DRO's final written decision supports this, emphasizing that NS Power's responsibility is to deliver power to the metering point, not control on-premise usage. Meter accuracy was confirmed during testing, and NS Power agrees with the decision. Mr. Hammond appealed the DRO's decision to the NSEB.

Hammond DRO Appeal Attachment 4 Page 10 of 16 REDACTED (CONFIDENTIAL INFORMATION REMOVED) Electric Meter Test Results - Screen One - MTR01 - NOVA SCOTIA POWER IN - × F ile E dit F u nctions H elp Electric Meter Test Results - Screen One Eq...

AI summary The text contains redacted pages from a Hammond DRO Appeal, specifically Attachment 4, which includes electric meter test results from multiple screens. These pages include information such as equipment type, test dates, operation codes, and test results. The documents are part of a regulatory proceeding and are marked as confidential.

Hammond DRO Appeal Attachment 4 Page 14 of 16 REDACTED (CONFIDENTIAL INFORMATION REMOVED) Electric Meter Test Results - Screen One - MTR01 - NOVA SCOTIA POWER IN _ × F ile E dit F u nctions H elp Electric Meter Test Results - Screen One Eq...

AI summary The text presents redacted pages from an appeal related to Hammond's Dispute Resolution Officer (DRO) proceeding. It includes electric meter test results from multiple screens, showing data and actions taken by Nova Scotia Power, including test dates, equipment IDs, and replacement parts. The content is marked as confidential and redacted.

Request IR-2: - What is NS Power policy on customer requested meter changes and tests? - a) When does NS Power charge for meter tests? - b) Has the customer ever been charged for any of the 5-meter changes? - c) How much is a new NS Power...

AI summary The document outlines a set of questions related to NS Power's policies and practices regarding customer-requested meter changes and tests, including when charges apply, costs associated with meters and tests, and reuse of meters.

Request IR-1: The DRO informed you that you could request and an independent meter test to be performed by Industry Canada (see Regulation 6.7) in the May 19, 2026, decision. Did you request and independent meter test? a) If so, what was t...

AI summary The document outlines two requests related to a customer's billing concerns. Request IR-1 asks whether an independent meter test was requested following a May 19, 2026, decision. Request IR-2 references Exhibit H3 and details a customer's interaction with NS Power regarding an electric thermal storage unit (ETS) and billing issues.

From: Greg Hammond Sent: August 17, 2026 7:22 AM To: Wallace, Lisa Cc: MacDonell, Rianne ; Cavanaugh, Marina ; Penney, Nicole ; Blake Williams ; Carley Freeman ; Chris Lanteigne ; Jennifer Ross ; Kathleen Murray ; Lisa Forsey ; Sofia Reine...

AI summary Greg Hammond is requesting additional time to complete a document for a DRO appeal due to recent surgery. He accuses NS Power of double-billing and overbilling and questions the impartiality of Don Farmer, citing a potential conflict of interest due to Farmer's consulting company being paid by NS Power.