Topic:"Regulatory Oversight" in M12876

PRIVACY & CONFIDENTIALITY DISCLOSURE This e-mail message content (including attachments, if any) is intended for the use of the individual or entity to which it is addressed and contains information that is privileged, proprietary , confid...

AI summary The Dispute Resolution Officer (DRO) clarifies their role in resolving disputes between Nova Scotia Power (NSP) and customers, emphasizing they are not NSP or NSEB employees. Decisions are binding on NSP but not customers, who may appeal within 12 days. The DRO investigates NSP's compliance with Board regulations but has no authority over daily operations.

PS You may not accept the results of the N.S. Power meter test, as I have accepted them, and wish to have the meter tested by Measurement Canada. Regulation 5.5 of the Regulations that govern N.S. Power's operations, as approved by the Boa...

AI summary The customer disputes N.S. Power's meter test results and requests an independent test by Measurement Canada. Regulation 5.5 outlines a three-step process for resolving meter disputes, with steps (a) and (b) completed. The DRO has reviewed the matter, and the N.S.U.A.R.B. may require the Measurement Canada test before considering the appeal.

Hammond DRO Appeal Attachment 4 Page 10 of 16 REDACTED (CONFIDENTIAL INFORMATION REMOVED) Electric Meter Test Results - Screen One - MTR01 - NOVA SCOTIA POWER IN - × F ile E dit F u nctions H elp Electric Meter Test Results - Screen One Eq...

AI summary The text contains redacted pages from a Hammond DRO Appeal, specifically Attachment 4, which includes electric meter test results from multiple screens. These pages include information such as equipment type, test dates, operation codes, and test results. The documents are part of a regulatory proceeding and are marked as confidential.