Topic:"Appeal Processes" in M13033

Q05637 DRO Final Written Decision re Pul Bernard dispute re Acct Penney, Nicole Mon, Aug 10, 2026 at 4:08 p.m. To: Cc: Wallace, Lisa Good afternoon, The Board received your email stating that you wish to appeal the DRO decision. Before we...

AI summary This email notifies the recipient that they must appeal the DRO decision within 12 days through the NS Power Complaints portal. The appeal process is outlined, including the need to submit a copy of the DRO decision and the assignment of a matter to a Board member.

Paul Bernard After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Po...

AI summary Paul Bernard, acting as Dispute Resolution Officer (DRO), outlines his role in resolving disputes between Nova Scotia Power and customers. He is not an employee of Nova Scotia Power or the Energy Board and is appointed to ensure compliance with the Board’s regulations. His decisions are binding on Nova Scotia Power but not on customers, who may appeal within 12 days.

August 12, 2026 Hariana Brooks Paul Bernard Dear Appellants: M13033 – Nova Scotia Power Inc. – Appeal by Hariana Brooks and Paul Bernard of a Decision of the Dispute Resolution Officer This will acknowledge receipt of your correspondence r...

AI summary This letter acknowledges the receipt of an appeal by Hariana Brooks and Paul Bernard against a decision by the Dispute Resolution Officer of Nova Scotia Power Inc. The appeal relates to matter M13033 and outlines the process for submitting evidence and the public record nature of the appeal.

o Regulatory Rule 12 , a copy of which is attached to this letter. The evidence will, in any case, be made available to NS Power to allow the appeal to be properly addressed. Document Number: 332404 By copy of this letter, the Board reques...

AI summary The Board has requested NS Power to file a response to an appeal and provide relevant documentation. The appeal process involves a 10-business-day reply period for the appellant. The Board has also directed NS Power to halt disconnection notices until a decision is made.