Topic/Matter Intersection

Topic:"Billing Procedures" in M12530

Matter: NSPI DRO Appeal - Billing Issues - Gashahun

1 passage 1 document

G-1DRO Appeal - Redacted 1 passage

Preamble p. p. 0

DRO made decision on: 27-10-2025 Type of complaint: Billing Issues Additional details: I am writing to formally appeal the Dispute Resolution Officer's (DRO) decision regarding a $143.00 connection charge applied to my account (Account Num...

AI summary The customer is appealing a connection charge of $143.00 imposed by Nova Scotia Power, arguing that the charge was incorrectly applied as the service request was made during regular business hours. The customer provided a copy of Regulation 7.1 Schedule E and requested the Nova Scotia Energy Board to review the matter.

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