HomeBilling ProceduresM12972Evidence
Topic/Matter Intersection

Topic:"Billing Procedures" in M12972

Matter: NSPI Complaint - Billing Issues - David Nickerson
5 passages 4 documents

Billing Procedures across all matters →

102858Board Decision re Request for Confidentially (redacted) 1 passage
Preamble
3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Mailing Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] nserbt.ca/nseb July 21, 2026 David Nic...

AI summary A confidentiality request related to billing issues has been submitted by Nova Scotia Power Inc. under matter number M12972.

102858Board Decision re Request for Confidentially (redacted) 1 passage
Preamble
3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Mailing Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] nserbt.ca/nseb July 21, 2026 David Nic...

AI summary A confidentiality request related to billing issues has been submitted by Nova Scotia Power Inc. under matter number M12972.

103079Cover Letter - Redacted 2 passages
Nature of the Complaint
Nature of the Complaint I am filing a formal complaint with the Nova Scotia Energy Board (NSEB) against Nova Scotia Power Incorporated (NS Power) regarding: - 1. An unresolved billing dispute in the amount of $635.22, which I believe repre...

AI summary A customer has filed a formal complaint with the Nova Scotia Energy Board against Nova Scotia Power Incorporated, citing an unresolved billing dispute of $635.22 and the company's failure to resolve the issue through internal and external dispute resolution processes despite the customer's good-faith efforts.

$635.22
$635.22 This amount represents the difference between what NS Power billed me during a period of estimated billing and what I actually paid based on continuous personal meter readings. My meter readings and NS Power's readings are in agree...

AI summary The customer is requesting a refund of $635.22 due to a discrepancy between estimated billing by NS Power and actual meter readings. The meter readings at the start and end of the billing period match, confirming the discrepancy is verifiable by NS Power.

103152Board Acknowledgment Letter (redacted) 1 passage
Section 1
August 5, 2026 David Nickerson Dear Complainant: M12972 – Nova Scotia Power Inc. – Billing Complaint by David NICKERSON This will acknowledge receipt of your correspondence received by the Board on July 14, 2026. A copy of the complaint an...

AI summary The Board acknowledges a billing complaint filed by David Nickerson against Nova Scotia Power Inc. (NS Power). NS Power is requested to respond to the complaint by August 19, 2026, and disconnection notices on the property are placed on hold until a decision is made.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →